Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Average customer rating
4.8 out of 5
4.8
(6,781 Reviews)
Open Ratings Snapshot
Rating breakdown 6,781 reviews
5 Stars
5,597
4 Stars
962
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Beyond Expectations.
on June 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy S25+ has been an excellent phone for everyday use. The display is bright, sharp, and smooth, making everything from streaming videos to browsing the web and gaming look fantastic. Performance is consistently fast, with apps opening quickly and multitasking feeling effortless.
One of my favorite features is Galaxy AI. It genuinely makes daily tasks easier with helpful tools for searching, editing photos, writing, and staying organized. The AI features feel practical rather than distracting and have become part of my daily routine.
The battery easily lasts through a full day of regular use, and fast charging helps when I need to top up quickly. The cameras produce detailed, vibrant photos in both daylight and lower light, and video quality is clear and stable.
The phone also feels premium in the hand, and One UI is clean, customizable, and easy to navigate. Overall, the Galaxy S25+ delivers a polished flagship experience with excellent performance, useful Galaxy AI features, reliable battery life, and a beautiful display. It has exceeded my expectations and has been a pleasure to use every day. Can't wait to see whats in store next!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not a good phone
on June 29, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I have not used Galaxy AI. This phone sucks. I have had nothing but issues with it since I got it. I'm stuck due to a contract with my phone provider.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 6, 2026
Hello Love2shop, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it is when your device is not meeting your expectations, or functioning as expected. Without knowing the details of your experience with your device, we have provided a link to the Samsung Support Team to assist you in resolving your frustrations. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The battery doesn't even make it through the day
on June 29, 2026
Posted by: PurpleElephant
[This review was collected as part of a promotion.] I just use it for phone and text Google marketplace
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful phone
on June 29, 2026
Posted by: Mercom
[This review was collected as part of a promotion.] Beautiful, modern phone with AI at a unbeatable value. I love the wonderful screen and I'm so happy with the weight. I have had other phones in the past where their weight would fatigue my hand and I never have that problem with my galaxy S25+. I'm still learning all the Ai features, but I've loved what I've found so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung Galexy S25+
on June 29, 2026
Posted by: Kimberlina
[This review was collected as part of a promotion.] I love my galaxy is the 3rd one I've had in the series. The battery life is terrific, love being able to have access to any app I need. The galaxy AI is good. I use it more than the others. Cant wait to upgrade to S26+
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has so much to offer .
on June 29, 2026
Posted by: Dotsmom
[This review was collected as part of a promotion.] I was in desperate need of a new phone and this one had so much to offer, so I gave it a try.And I do not regret it at all. It has a big memory and holds so many apps and storage space for pictures. There are so many things on here that I can use it for, and it's like having a computer in my pocket. This phone also is an organizer for me.And makes my day so much better. Definitely made a great choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone review
on June 29, 2026
Posted by: MANBEAR
[This review was collected as part of a promotion.] Very nice phone Very fast nice camera I am even starting to use AI more often 😀
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Would not settle for anything else
on June 29, 2026
Posted by: LoveSam
[This review was collected as part of a promotion.] I love my S25+! It's like my third arm! I use it for everything. I don't even need my arms since I use Galaxy AI voice activated - for everything! (recipes, questions, text formulation and more)
My husband bought me as a birthday gift a new mobile from a different brand and he had to return it since I will not settle for anything else! What was he even thinking??
We are all Samsung users, mobiles, TV, earbuds etc...Never change a winning brand!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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