Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Average customer rating
4.8
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
235
4 Stars
29
3 Stars
2
2 Stars
4
1 Star
1
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Customer Rating
4
Machine works well
on May 11, 2026
Posted by: SD2026
from Brodhead, WI
Overall satisfied, but the base had a scratch when it arrived and no touch up paint is available from the manufacturer despite being a current color
Response from www.electrolux.comBy Maico, Online Outreach Specialist, May 14, 2026
Hi SD2026, thank you for sharing your feedback, and we’re glad to hear you’re overall satisfied with your appliance.
We’re sorry to learn that the base arrived with a scratch, and we understand how disappointing it is that touch-up paint isn’t available even for the current color. That’s not the experience we want for our customers, and we appreciate you bringing it to our attention.
We’d be happy to explore possible solutions with you or document this for further review. Please feel free to reach out so we can assist you directly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re sorry to learn that the base arrived with a scratch, and we understand how disappointing it is that touch-up paint isn’t available even for the current color. That’s not the experience we want for our customers, and we appreciate you bringing it to our attention.
We’d be happy to explore possible solutions with you or document this for further review. Please feel free to reach out so we can assist you directly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Favorite dryer ever!!
on May 6, 2026
Posted by: Lex59
from Peoria, IL
So easy to use, so many options to get desired results. This dryer is a dream for pet parents! The lent trap was exceptionally designed, I’m obsessed, it catches everything in a basket and it will catch on the outer side of it too. I’ve never been able to get so much fur off my clothes. Dryer cycle is fast on regular. I bought the combo, so washer and dryer, and I’m now excited to do laundry!
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, May 11, 2026
Hi Lex59!
Thank you for taking the time to share your experience with your Electrolux dryer and washer set. We’re delighted to hear how much you’re enjoying the ease of use, cycle options, and especially the performance as a pet-friendly household solution.
It’s wonderful to know that the lint trap design is making such a noticeable difference in capturing fur and helping keep your clothes cleaner. We’re also glad to hear that the quick regular cycle and overall performance are making laundry feel more enjoyable for you—that’s exactly the kind of experience we aim to deliver.
We truly appreciate your enthusiastic feedback and are thrilled that your new laundry pair is exceeding expectations. Should you ever have questions, need assistance, or want tips to get the most out of your appliances, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience with your Electrolux dryer and washer set. We’re delighted to hear how much you’re enjoying the ease of use, cycle options, and especially the performance as a pet-friendly household solution.
It’s wonderful to know that the lint trap design is making such a noticeable difference in capturing fur and helping keep your clothes cleaner. We’re also glad to hear that the quick regular cycle and overall performance are making laundry feel more enjoyable for you—that’s exactly the kind of experience we aim to deliver.
We truly appreciate your enthusiastic feedback and are thrilled that your new laundry pair is exceeding expectations. Should you ever have questions, need assistance, or want tips to get the most out of your appliances, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Best washer ever!
on May 4, 2026
Posted by: Ally Kally Sally
from FL
I’ve never had clothes smell so fresh and clean. I’ve put socks that have been wet in black mulch. They came out sparking clean. I absolutely love this machine
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, May 6, 2026
Hi Ally Kally Sally!
Thank you for taking the time to share your feedback about your Electrolux washer. We’re truly delighted to hear how satisfied you are with its performance.
It’s wonderful to know that your clothes are coming out fresh, clean, and even able to handle tougher stains with excellent results. Feedback like yours is exactly what we hope for when designing our appliances—to make everyday laundry tasks easier and more effective.
We’re very glad to hear how much you’re enjoying your machine, and we truly appreciate your enthusiasm.
If you ever have any questions or need assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Electrolux washer. We’re truly delighted to hear how satisfied you are with its performance.
It’s wonderful to know that your clothes are coming out fresh, clean, and even able to handle tougher stains with excellent results. Feedback like yours is exactly what we hope for when designing our appliances—to make everyday laundry tasks easier and more effective.
We’re very glad to hear how much you’re enjoying your machine, and we truly appreciate your enthusiasm.
If you ever have any questions or need assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Perfect
on May 1, 2026
Posted by: Lori OK
from Reno, NV
Love the option that the washer gives me. My cloths come out smelling great perfectly clean every time
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, May 4, 2026
Hi there. We’re glad to hear you’re enjoying the options on your washer and that your clothes are coming out fresh and clean every time. Thanks for sharing your feedback!
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Not looking so great
on April 30, 2026
Posted by: Shamartik54
from Medical Lake WA
Purchased the 700 series front load washer and dryer less than a year ago.
Wash machine bearings went out over a month ago still haven't got anyone out to replace them. Dryer broke down was fixed, but now it's broke down again. When they worked properly, they seem to work. Great, did everything they should quiet operation.
Just too bad, they keep breaking down.
Wash machine bearings went out over a month ago still haven't got anyone out to replace them. Dryer broke down was fixed, but now it's broke down again. When they worked properly, they seem to work. Great, did everything they should quiet operation.
Just too bad, they keep breaking down.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, May 1, 2026
Thank you for taking the time to share your experience. We’re sorry to hear about the issues you’ve encountered with your washer and dryer, as well as the delays in getting service completed.
A failed washer bearing and repeated dryer breakdowns within the first year are not the level of performance expected from this series. These components are covered under the manufacturer’s warranty, and repairs should be handled promptly by an authorized service technician.
We also understand your frustration regarding the time it has taken to schedule and complete repairs. Should you need assistance to follow technician appointment, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
A failed washer bearing and repeated dryer breakdowns within the first year are not the level of performance expected from this series. These components are covered under the manufacturer’s warranty, and repairs should be handled promptly by an authorized service technician.
We also understand your frustration regarding the time it has taken to schedule and complete repairs. Should you need assistance to follow technician appointment, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love my Electrolux washer ❤️
on April 27, 2026
Posted by: Beverly Gambino
from Sardinia, NY
I am so happy that we bought an Electrolux washer. It has so many options and does a beautiful job washing our clothes. The machine itself is quiet and everything just works so perfect on it..
Response from www.electrolux.comBy Angel, Online Outreach Specialists, April 29, 2026
Hi, Beverly Gambino! Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re loving your Electrolux washer and that it’s delivering excellent cleaning performance with so many helpful options. It’s also great to know you’re enjoying how quiet and smooth the operation is. We truly appreciate your support and kind words!
If you need further assistance, please feel free to contact us via Live Chat at electrolux.com or call us at 1-(877) 435-3287 Monday–Friday 8:30 am–8 pm EST, and we will be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at electrolux.com or call us at 1-(877) 435-3287 Monday–Friday 8:30 am–8 pm EST, and we will be happy to help. -Angel
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love my Electrolux
on April 26, 2026
Posted by: Pnctong
from Lebanon. TN
I’ve owns Electrolux laundry machines for over 15 years, so of course when it was time to replace them, I had to go with Electrolux again. Love my new washer.
Response from www.electrolux.comBy John, Online Outreach Specialist, April 27, 2026
Hello, Pnctong. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you have any additional questions or concerns, please don’t hesitate to reach out to us for further assistance. You can connect with us via Live Chat at www.electrolux.com or call 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help. -John
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Happy purchase!
on April 26, 2026
Posted by: Crb123
from Idaho
So far it seems to be working great! Very powerful and clothes come out clean!
Response from www.electrolux.comBy Rox, Online Outreach Specialist, April 28, 2026
Thank you for sharing your experience, Crb123! We’re glad to hear your new unit is performing well and that you’re getting such great cleaning results—powerful performance and fresh, clean clothes are exactly what we aim for.
We truly appreciate you choosing Electrolux, and we hope your appliance continues to serve you well for years to come. If you ever need assistance, please don’t hesitate to connect with us via live chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
We truly appreciate you choosing Electrolux, and we hope your appliance continues to serve you well for years to come. If you ever need assistance, please don’t hesitate to connect with us via live chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting www.electrolux.com