Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Average customer rating
4.8
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
235
4 Stars
29
3 Stars
2
2 Stars
4
1 Star
1
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Customer Rating
5
Cleaner On Cold
on August 24, 2026
Posted by: Lesl
from Virginia Beach,VA
I am truly blown away at how clean I can get the clothes on the Cold Water Cycle. This should be a huge savings over time. My last pair were also Electrolux and I wanted to stay with the brand since I was so happy with them. Since my last washer, the cycles have gotten more specific for cleaning needs and that is a huge plus. The Smart Boost and ability to mix the soaps prior to starting the cycle is really unique and helps if you use a powder of any kind especially.I hope to have this washer for a long time!
Response from www.electrolux.comBy Sam, Online Outreach Specialist, August 24, 2026
Hello lflaw!
Thank you for taking the time to share such wonderful and detailed feedback about your Electrolux Front Load Perfect Steam™ Washer with LuxCare® Plus Wash and SmartBoost®, 4.5 Cu. Ft., model ELFW7738MW! We’re thrilled to hear that you’re truly impressed with the cleaning performance, especially when using the Cold Water Cycle.
It’s wonderful to know that you’ve continued to choose Electrolux after having such a positive experience with your previous washer. We’re also delighted that you’re enjoying the variety of specialized cycles and appreciate the SmartBoost® technology and detergent-mixing capability, particularly when using powdered detergent. We’re grateful for your continued trust in the Electrolux brand and are so pleased that your new washer is meeting and exceeding your expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Electrolux, and we hope your new washer provides you with excellent performance and reliability for many years to come! ~Sam
Thank you for taking the time to share such wonderful and detailed feedback about your Electrolux Front Load Perfect Steam™ Washer with LuxCare® Plus Wash and SmartBoost®, 4.5 Cu. Ft., model ELFW7738MW! We’re thrilled to hear that you’re truly impressed with the cleaning performance, especially when using the Cold Water Cycle.
It’s wonderful to know that you’ve continued to choose Electrolux after having such a positive experience with your previous washer. We’re also delighted that you’re enjoying the variety of specialized cycles and appreciate the SmartBoost® technology and detergent-mixing capability, particularly when using powdered detergent. We’re grateful for your continued trust in the Electrolux brand and are so pleased that your new washer is meeting and exceeding your expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Electrolux, and we hope your new washer provides you with excellent performance and reliability for many years to come! ~Sam
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Does the job well
on August 23, 2026
Posted by: Brian Ch
from Ann Arbor, MI
Nice machines with intuitive controls and solid build quality. They wash and dry clothes as advertised.
Response from www.electrolux.comBy Sam, Online Outreach Specialist, August 24, 2026
Hello Brian Ch!
Thank you for taking the time to share your feedback about your Electrolux Front Load Perfect Steam™ Washer with LuxCare® Plus Wash and SmartBoost®, 4.5 Cu. Ft., model ELFW7738MW! We’re delighted to hear that you’re pleased with the intuitive controls and solid build quality of your new washer. It’s wonderful to know that your machine is delivering the washing performance you expected and helping make laundry day easier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate you choosing Electrolux and hope you continue to enjoy the reliable performance and thoughtful features of your new washer for many years to come! ~Sam
Thank you for taking the time to share your feedback about your Electrolux Front Load Perfect Steam™ Washer with LuxCare® Plus Wash and SmartBoost®, 4.5 Cu. Ft., model ELFW7738MW! We’re delighted to hear that you’re pleased with the intuitive controls and solid build quality of your new washer. It’s wonderful to know that your machine is delivering the washing performance you expected and helping make laundry day easier.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate you choosing Electrolux and hope you continue to enjoy the reliable performance and thoughtful features of your new washer for many years to come! ~Sam
Written by a customer while visiting www.electrolux.com
Customer Rating
5
2nd time purchaser
on August 15, 2026
Posted by: SpinCycle
from Indianapolis
We liked our Electrolux washer/dryer so much, when it came time to replace them…we didn’t again. And with some updated features we even happier
Response from www.electrolux.comBy Maico, Online Outreach Specialist, August 18, 2026
Hello there! Thank you for being a loyal Electrolux customer and for choosing us again! We’re thrilled to hear that you enjoyed your previous washer and dryer so much that you came back for your second set. It’s wonderful to know that you’re even happier with the updated features. We truly appreciate your continued trust in Electrolux!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Clothes that look and smell the best they ever hav
on August 15, 2026
Posted by: Nelly1
from NY
This is the best washing machine we’ve ever owned. Easy to use, great design, and best of all our clothes are cleaner than ever before. They smell fresh and look spectacular.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, August 18, 2026
Good day, Nelly1! Thank you for sharing such wonderful feedback! We’re thrilled to hear that your Electrolux washing machine is the best you’ve ever owned. It’s fantastic to know you’re enjoying its easy-to-use design and that your clothes are coming out cleaner, fresher, and looking their best. We truly appreciate you choosing Electrolux!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great washing machine
on August 9, 2026
Posted by: JMCouture
from Ca
Love my new washing machine so glad I chose the dark green. My clothes are clean and fresh
Response from www.electrolux.comBy Chris, Online Outreach Specialist, August 10, 2026
Hi there, our valued customer.
Thank you for sharing your experience! We’re thrilled to hear that you love your new washing machine and are enjoying the beautiful dark green finish. It’s wonderful to know your clothes are coming out clean and fresh. We truly appreciate you choosing Electrolux and hope you continue to enjoy your washer for many years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at Electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Thank you for sharing your experience! We’re thrilled to hear that you love your new washing machine and are enjoying the beautiful dark green finish. It’s wonderful to know your clothes are coming out clean and fresh. We truly appreciate you choosing Electrolux and hope you continue to enjoy your washer for many years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at Electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Hand wash cycle?
on August 6, 2026
Posted by: IDoNotWant2HandWashMyself
This washer looks great, especially because it doesn't use WIFI or "SMART" features that I don't want, but where has the hand wash cycle gone on all washers? My old LG had it on the dial. It's ridiculous that due to water efficiency standards this cycle has been removed. I guarantee I use WAY more water hand washing myself AND THIS IS WHAT I'M BUYING A WASHER FOR- TO DO THE WORK FOR ME!!! I'm a woman with many very delicate clothes and I'm sick of using my kitchen sink now that my very old LG finally kicked the bucket. Hand wash cycles are essential for many women! Therefore, I can only give 4 stars. Consumer Reports rates this well, and my sister has had good luck with two Electrolux washers, which is why I am considering this one. LG only now has hand wash baked into its app and LCD screen or WIFI models. I am not using an app or WIFI. Bring back dials and buttons that won't fail!
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for taking the time to share such detailed feedback. We’re glad to hear you appreciate the straightforward design without Wi-Fi or unnecessary smart features, as well as the reputation for performance that led you to consider Electrolux.
We also understand your frustration about not having a dedicated hand-wash cycle for delicate garments. We recognize that having a gentle, convenient option for caring for delicate clothing is important, and we appreciate you explaining how much this feature would improve your laundry experience. Your feedback about bringing back simple, reliable dials and buttons is also valuable, and we’ll be sure to share these suggestions with our product team.
Thank you for considering Electrolux, and we hope your new washer continues to provide the performance and care you’re looking for.
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
We also understand your frustration about not having a dedicated hand-wash cycle for delicate garments. We recognize that having a gentle, convenient option for caring for delicate clothing is important, and we appreciate you explaining how much this feature would improve your laundry experience. Your feedback about bringing back simple, reliable dials and buttons is also valuable, and we’ll be sure to share these suggestions with our product team.
Thank you for considering Electrolux, and we hope your new washer continues to provide the performance and care you’re looking for.
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Quiet machine and plenty of options
on August 4, 2026
Posted by: Luxcare SmartBoost
from Plattsburgh, NY
We run the washer at night for the cost saving and it is very quiet, even on max spin. We really like the amount of options; from a 15 minute fast wash cycle to a heavy duty solid soil cycle when I’m repairing a vehicle or working in the garden.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, August 7, 2026
Thank you for sharing your detailed feedback! We’re delighted to hear that your Electrolux washer is quiet enough to run at night, even during the maximum spin cycle.
It’s wonderful to know that you’re enjoying the variety of wash options, from the convenient 15-minute fast wash to the heavy-duty cycle for those tougher loads after working on vehicles or in the garden. We’re glad your washer is giving you the flexibility and performance you need for everyday laundry and more demanding jobs.
Thank you for choosing Electrolux and for taking the time to share your experience. We hope your washer continues to provide quiet, efficient, and reliable performance for years to come.
If you ever have questions or need assistance, please feel free to reach out through Live Chat at Electrolux.com or call 1-(877) 435-3287, Monday–Friday, 8:30 am–8:00 pm EST. Thank you for choosing Electrolux! —Maria
It’s wonderful to know that you’re enjoying the variety of wash options, from the convenient 15-minute fast wash to the heavy-duty cycle for those tougher loads after working on vehicles or in the garden. We’re glad your washer is giving you the flexibility and performance you need for everyday laundry and more demanding jobs.
Thank you for choosing Electrolux and for taking the time to share your experience. We hope your washer continues to provide quiet, efficient, and reliable performance for years to come.
If you ever have questions or need assistance, please feel free to reach out through Live Chat at Electrolux.com or call 1-(877) 435-3287, Monday–Friday, 8:30 am–8:00 pm EST. Thank you for choosing Electrolux! —Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Electrolux is a trusted name in our family.
on August 3, 2026
Posted by: littlewhitescottydog
from Vermont
Brand new washer is performing as described and has been flawless so far. Still using an Electrolux cannister vacuum that was purchased new in 1987 and hope that this new product will live up to our experience with Electrolux products reputation for reliability and quality. Would not hesitate to recommend based on experience.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, August 7, 2026
Hi there. Thank you for sharing your experience! We’re delighted to hear your new Electrolux washer is performing as expected and has been flawless so far. It’s wonderful to know that your long-standing experience with Electrolux products, including your Electrolux canister vacuum from 1987, has built such a strong sense of trust in our brand.
We appreciate your confidence in Electrolux and your recommendation. We hope your new washer continues to deliver the reliability, quality, and performance you’ve come to expect for many years to come!
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
We appreciate your confidence in Electrolux and your recommendation. We hope your new washer continues to deliver the reliability, quality, and performance you’ve come to expect for many years to come!
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com