Thank you for sharing your feedback. We're delighted to hear that you love your washer! We also appreciate your insight regarding the location of the filter drain being at the bottom of the washer, especially since you are using it as a stackable unit. We understand that accessibility can sometimes be a challenge in such configurations. If you have any questions or need assistance with accessing or maintaining the filter drain, please don’t hesitate to reach out to us. Our dedicated team is available to help you find the most convenient solutions. You can connect with us through Live Chat at Electrolux.com, where our representatives are ready to assist you in real-time. Alternatively, you can give us a call at 1-877-435-3287, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re committed to ensuring your experience with our products remains positive and hassle-free. - Maria

Thank you for taking the time to share your experience with your new Electrolux washer, Lian. We’re happy to hear that everything is running smoothly so far and that you're enjoying the variety of wash options, especially the accurate cycle timing and effective cold wash settings. It's great to know you're already seeing the energy-saving benefits! We also appreciate your thoughtful feedback regarding the washer door height. We understand how that extra inch could make a difference in day-to-day convenience, especially when managing laundry from the kitchen. Your input is valuable and will be shared with our design team for future consideration. If you have any additional suggestions, comments, or concerns, please feel free to reach out via Live Chat on our website or contact our Customer Support team at 1-877-435-3287. We're available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we're always happy to assist. Thank you again for choosing Electrolux, and have a great rest of your day! - Maico