Thank you for sharing such a wonderful and detailed review! We’re thrilled to hear that your Electrolux washer is such an exciting first major appliance purchase and that it’s giving you cleaning results you can trust.

We love hearing that your clothes are coming out especially fresh and that the Cold Sanitize option has become a favorite, particularly with a toddler at home. It’s also great to know that your family is enjoying the end-of-cycle jingle and the quiet operation. And we agree—the dark green finish sounds like a beautiful choice!

As an interior designer who has had clients request Electrolux, it means so much to hear that you’re now experiencing the difference for yourself. Thank you for choosing Electrolux, and we hope your new washer continues to make laundry day a little more enjoyable for many years to come!

If you ever have questions or need assistance with your washer, please feel free to reach out through Live Chat at Electrolux.com or call 1-(877) 435-3287, Monday–Friday, 8:30 am–8:00 pm EST.

Thank you for choosing Electrolux! —Maria

Good day, Mbarnes! Thank you for sharing your feedback! We're delighted to hear that you're enjoying the water-saving performance of your Electrolux washer and that it cleans your clothes well. It's also wonderful to know that the lighted drum has been a helpful feature, making loading and unloading laundry more convenient.

We appreciate you choosing Electrolux and taking the time to let us know about your experience. Your feedback helps us continue delivering appliances designed with both efficiency and convenience in mind.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

Thank you, and have a great rest of your day!

- Maico

Hi Kiki5, thank you for taking the time to share your detailed feedback. We're sorry to hear that your Electrolux Front Load Perfect Steam™ Washer has not met your expectations, particularly regarding pet hair removal, cleaning performance, and operating noise.

We understand how frustrating it is when dog hair remains on clothing and the washer does not seem to clean as effectively or operate as quietly as expected. As a basic troubleshooting step, we recommend avoiding overloading the washer, distributing items evenly around the drum, and using the recommended detergent amount and an appropriate cycle for the load. For pet hair, removing excess hair from garments before washing can also help improve results.

We're glad to hear that you do appreciate the washer's size. If the cleaning or noise concerns continue, we recommend having the washer evaluated by an authorized service professional to ensure it is operating as intended.

If you have any questions or need assistance with your washer, please connect with us through live chat at Electrolux.com or call us at 1-877-435-3287, Monday–Friday, 8:30 AM–8:00 PM ET. We'd appreciate the opportunity to assist you further. — Reed