Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Average customer rating
4.8
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
235
4 Stars
29
3 Stars
2
2 Stars
4
1 Star
1
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Customer Rating
4
more comprehensive settings
on November 20, 2025
Posted by: tay67
from North Carolina
These machines need a clearer breakdown on settings and produced run times and
actions. The chart leaves questions as to what is actually happening and why.
actions. The chart leaves questions as to what is actually happening and why.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, November 24, 2025
Hi there. Thank you for your feedback. We appreciate your insight regarding the settings, run times, and actions on your appliance. Clear instructions are important, and we’ll share your comments with our product team as we continue to improve usability.
If you’d like, our Customer Care team can provide guidance on the settings and explain how to maximize performance for your specific model. You can reach us at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET or via live chat online at https://www.electrolux.com/en/contact-us.
Best Regards,
Ruth
If you’d like, our Customer Care team can provide guidance on the settings and explain how to maximize performance for your specific model. You can reach us at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET or via live chat online at https://www.electrolux.com/en/contact-us.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Nice washer
on November 20, 2025
Posted by: Lambvette
from Pennsylvania
Finally I have a washer that I could change the door on because my laundry room is set up with the washer on the right. I also like the stand open feature to keep the door from closing completely. The controls are easy to use and this is a nice looking unit.
Response from www.electrolux.comBy Chris, Online Outreach Specialist, November 20, 2025
Thank you so much for sharing your experience! We’re glad to hear the reversible door and stand-open feature are making your laundry setup more convenient. It’s great to know the controls are easy to use and that the design fits your space well. We truly appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Upgrade
on November 18, 2025
Posted by: BornNbred
from Sooner Nation
We had ge profile for 15+ with no issues, but after the rave reviews for the Electrolux, we decided to try them. The chose the dark green for a splash of color in our mostly all white laundry room and I love it. The wash choices! Oh…the wash choices!! We are just about a week in and so far so good. Here’s to at least another 15 years of worry free laundry time.
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Washer 700 series
on November 13, 2025
Posted by: 700 series washer issues
from Dublin Ohio
I purchased both the 700 series washer and dryer after a recommendation from someone I trust. The washer doesn’t spin the clothes enough ( even on max spin) to get the dampness out better than my old Whirlpool that I unfortunately had them pick up when they delivered the items. The washer cleans everything perfectly…. It’s quite a learning curve with the options… but as soon as they’re done spinning, I take them upstairs put them in the other whirlpool that I still have and put them on drain and spin to get the remainder of the dampness out. I’m extremely disappointed with this purchase. We’ve also had one of their texts come out and he said everything is fine.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, November 14, 2025
Hi there, we’re sorry to hear about the experience you’ve had with your new 700 Series washer and dryer, and we understand how disappointing it is—especially after trusting a recommendation. We can see that you are currently working with our Customer Care Team toward a resolution. If you need any further assistance, please feel free to reach out to us through Live Chat at Electrolux.com or by calling us at 1-(877) 435-3287, Monday–Friday from 8:30 AM to 8:00 PM ET and Saturday from 9:00 AM to 6:00 PM ET. We’re here to help in any way we can. - Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Superb Buy
on November 9, 2025
Posted by: GFC3
from Maryland
Excellent products that perform as expected. Provides laundry solution at a reasonable price.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Best purchase!!
on November 5, 2025
Posted by: 1Brigette
from LA, California
I absolutely love my new washer! It is so powerful and gets clothes so clean.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, November 6, 2025
Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you are loving your new washer and that it’s delivering powerful performance and consistently getting your clothes so clean. Your satisfaction is our top priority, and it’s incredibly rewarding to know that our product is meeting your expectations.
If you have any questions, need assistance, or would like to share additional feedback, please don’t hesitate to reach out to us. You can connect with our support team through Live Chat at Electrolux.com or by giving us a call at 1-877-435-3287. Our dedicated representatives are available Monday through Friday, from 8:30 am to 8:00 pm EST, and they are always happy to assist you with any questions or concerns you may have. - Maria
If you have any questions, need assistance, or would like to share additional feedback, please don’t hesitate to reach out to us. You can connect with our support team through Live Chat at Electrolux.com or by giving us a call at 1-877-435-3287. Our dedicated representatives are available Monday through Friday, from 8:30 am to 8:00 pm EST, and they are always happy to assist you with any questions or concerns you may have. - Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
5
EXCELLENT
on November 2, 2025
Posted by: THE BEST
The washer is efficient and silent and cleans well.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, November 4, 2025
Thank you for your feedback! We’re glad to hear your new washer is efficient, quiet, and getting your laundry clean. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Do not buy this version
on November 1, 2025
Posted by: St23
from Cumberland Foreside, ME
We had one set of Electrolux washer/dryer for 10 years. The dryer stopped working and we decided on getting Electrolux again. We are beyond disappointed in this set ( we also have the dryer that matches this washer). We’ve already had to have the dryer repaired after a couple of months. The repair worker said to make sure to only put small loads in there. So essentially the capacity the set can handle is incorrect. This is hard because we do a lot of laundry so we got a larger capacity on purpose but we don’t overload it ever. We have a two year old and a baby due in a few weeks. The dryer often needs more than one cycle to dry even smaller loads. The washer takes forever, even a small load on quick wash. It shakes horribly when on the spin cycle. You can hear it upstairs because it’s so loud. My two year old will hear it upstairs and say “shaking, see shaking”. We also make sure to keep door and detergent draw open when not in use. We clean it often but clothes still smell musty. We just bought these in March. We know there are great Electrolux products out there (we owned them) but these aren’t it. We are stuck with them for now but hopefully someone else might reconsider.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, November 3, 2025
Hi St23, we’re very sorry to hear about your experience and understand how frustrating this has been—especially with a growing family. We appreciate you sharing these details with us.
For the washer shaking or being noisy during the spin cycle, please ensure the appliance is installed on a solid, level surface and that all shipping bolts were removed before use. If vibration persists, try redistributing the load evenly in the drum and avoid mixing heavy and light fabrics in the same cycle.
If your wash cycles seem unusually long, this may be due to the washer automatically adjusting time based on load size, fabric type, and water pressure. Make sure your water supply valves are fully open for proper fill speed.
For the musty odor, we recommend running the Clean Washer cycle with an approved cleaner, and keeping both the door and detergent dispenser drawer open between uses to allow for airflow and drying.
If you need any assistance or have any questions, please feel free to contact us via live chat at Electrolux.com or call us at 1-(877) 435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
For the washer shaking or being noisy during the spin cycle, please ensure the appliance is installed on a solid, level surface and that all shipping bolts were removed before use. If vibration persists, try redistributing the load evenly in the drum and avoid mixing heavy and light fabrics in the same cycle.
If your wash cycles seem unusually long, this may be due to the washer automatically adjusting time based on load size, fabric type, and water pressure. Make sure your water supply valves are fully open for proper fill speed.
For the musty odor, we recommend running the Clean Washer cycle with an approved cleaner, and keeping both the door and detergent dispenser drawer open between uses to allow for airflow and drying.
If you need any assistance or have any questions, please feel free to contact us via live chat at Electrolux.com or call us at 1-(877) 435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting www.electrolux.com