Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Average customer rating
4.8
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
235
4 Stars
29
3 Stars
2
2 Stars
4
1 Star
1
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Customer Rating
5
Electrolux washer
on December 6, 2025
Posted by: Ijswr
from Queens NY
I an extremely happy with my new washer. It is my first experience owning a front loader and the quality of this machine is amazing
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, December 9, 2025
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your first front-load washer has met your expectations and that you’re impressed with its quality. It’s wonderful to know it’s making your laundry routine easier and more enjoyable.
We appreciate your feedback and hope you continue to enjoy your washer for many years to come.
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
We appreciate your feedback and hope you continue to enjoy your washer for many years to come.
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Replaced Maytag set
on December 6, 2025
Posted by: SdGldnGrl
from Tacoma, WA
I’m Loving my Electrolux washer and dryer. The time it takes to do the full load is so much better than my Naytag (top of the line Maytag 6 years ago). It’s quiet and gets the job done.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Alpine green washing machine series 7
on December 4, 2025
Posted by: Kathryne
from Ohio
I love my new washing machine and the new Alpine Green color is awesome. It’s a very nice subtle matte darker green. The only thing that startled me with my first load was the chime at the end of the load. I had a prior Electrolux washing machine that made that same chime alerting me to an error code coming up with my machine and it had stopped working. It was letting me know to come and check that there was a problem but now that’s just the regular chime that says your load is finished so when I heard that for the first time I thought oh no something is wrong already so I just had to get used to that being the normal chime on my new machine at the end of a load. Wish they hadn’t used the same chime. Also the door prop that is built in to keep the door cracked open when not in use was a nice idea but it is so hard to pop out and use. At least mine is.
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, December 8, 2025
Hi Kathryne! Thank you for sharing your experience with your new washing machine! We’re thrilled to hear that you love the Alpine Green color and are enjoying your new appliance overall.
We completely understand how the familiar chime could be startling at first, especially if it reminded you of an error alert on your previous machine. Your feedback about the chime is very helpful, and we’ll be sure to share it with our product team for consideration in future designs.
Regarding the door prop, we appreciate you letting us know it was difficult to use. Your input helps us understand how customers interact with the appliance and highlights areas where improvements could make daily use even more convenient.
We truly appreciate your detailed feedback and hope your washing machine continues to make laundry easier and more enjoyable! If you need any assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We completely understand how the familiar chime could be startling at first, especially if it reminded you of an error alert on your previous machine. Your feedback about the chime is very helpful, and we’ll be sure to share it with our product team for consideration in future designs.
Regarding the door prop, we appreciate you letting us know it was difficult to use. Your input helps us understand how customers interact with the appliance and highlights areas where improvements could make daily use even more convenient.
We truly appreciate your detailed feedback and hope your washing machine continues to make laundry easier and more enjoyable! If you need any assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Quiet, Cleans Well, Easy to Use
on December 4, 2025
Posted by: Nonie
from Milford, MA
This is my second LuxCare washer and I am a huge fan. It's easy to set up and has many helpful options. I bought both the washer and dryer upon recommendation of Frank's Appliance and am very pleased. The clothes come out clean and rinsed well. I needed a second washer because my 5 year old Electrolux's bearings were going and it costs more to fix than buy new. I guess it's the way today but am very pleased with the appliance. I like the look of the front black door and panel. I highly recommend it. It's worth the money.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Machine
on December 1, 2025
Posted by: cgray
from Seattle, WA
This is my second Electrolux washer and I love them - great features, does a very nice job, easy to use.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, December 3, 2025
Thank you so much for sharing your experience, Cgray! We’re thrilled to hear that this is your second Electrolux washer and that you love the features, performance, and ease of use. Your feedback truly means a lot to us.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-877-435-3287. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-877-435-3287. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Front Load Perfect Stream Washer
on November 29, 2025
Posted by: KRivard
from Concord, MA
This washer is simply the best. The clothes come out super clean and fresh smelling! There is no soap scum or mold build up in the ring of the washer.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Makes laundry a breeze
on November 24, 2025
Posted by: TheresaJM2
from Spokane, WA
There are so many options with this new washer that it can handle any job. It looks great, is super quiet, and easy to use.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, November 26, 2025
Hello TheresaJM2, thank you so much for sharing your feedback! We’re thrilled to hear that you’re enjoying your new Electrolux washer and that it’s meeting all your laundry needs while being quiet, easy to use, and stylish.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287.
Special Holiday hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287.
Special Holiday hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Love it so far
on November 22, 2025
Posted by: MissyM2025
from Des Moines, IA
This is my 3rd Electrolux washer. Loved the first one, we had it 4 years with no mold issues, but then we moved and it stayed with the house. The second we bought for the new house, but that one did have mold issues, pretty close to a year after getting it. It lasted 8 year though. With a family of 7, it did a lot of laundry before it couldn't do any more. I'm loving some of the features on the new model. The Cold Sanitize is amazing for towels! I haven't tried the steam feature yet, but I want to. It's also really quiet (the last one was to though). I'm hopeful about the mold.
Written by a customer while visiting www.electrolux.com