Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Average customer rating
4.8
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
235
4 Stars
29
3 Stars
2
2 Stars
4
1 Star
1
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Customer Rating
4
Awesome upgrade
on April 6, 2026
Posted by: Skahtee
from Osseo, MN
We recently replaced our old washer with this Electrolux and the quality of the washes has been great. One improvement that could be made is that socks and smaller items get stuck in the rubber seal around the front of the washer during the wash cycles. Other than that, we love our new Electrolux!
Response from www.electrolux.comBy Maico, Online Outreach Specialist, April 8, 2026
Hi Skahtee, thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the quality of washes with your new Electrolux washer. We appreciate your note about socks and smaller items getting caught in the rubber seal, and we’ll be sure to pass this along for consideration in future designs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Electrolux Front Load Washer
on April 4, 2026
Posted by: hjack1116
from Kansas City, MO
Definitely a good product. We enjoy it so far. Take your time to make sure it is level. And the stand for the washer is critical if you have the space. Great investment. The dark green is good looking too.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, April 7, 2026
Hi there. We’re thrilled to hear you’re enjoying your new Electrolux washer! Thank you for the tips about leveling and using the stand—those little details really make a difference in performance and longevity. It’s great to hear that the dark green finish adds a touch of style to your space. We appreciate your feedback and are glad you see it as a great investment!
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Fantastic
on April 4, 2026
Posted by: AlanB
from Florida
Received our new washer and dryer on time. Have been working great. Washed our bedding without any issues which cannot be said about the Samsungs these replaced.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, April 7, 2026
Thank you for sharing your feedback. We’re glad to hear that your new Front Load Perfect Steam™ Washer with LuxCare® Plus Wash and SmartBoost® and dryer arrived on time and are performing well.
It’s great to know that your washer handled your bedding effectively, providing a reliable cleaning experience that exceeds your previous Samsung units. We appreciate you taking the time to share your experience and hope your appliances continue to meet your expectations. If you have additional questions or concerns, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
It’s great to know that your washer handled your bedding effectively, providing a reliable cleaning experience that exceeds your previous Samsung units. We appreciate you taking the time to share your experience and hope your appliances continue to meet your expectations. If you have additional questions or concerns, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Perfect steam washer
on April 3, 2026
Posted by: AnnieJ2017
from Perkasie, PA
Best washer I have ever used. Very efficient and easy to use
Response from www.electrolux.comBy Rox, Online Outreach Specialist, April 3, 2026
Thank you for sharing your feedback, AnnieJ2017! We’re thrilled to hear your Electrolux washer has been the best you’ve ever used and that you’re enjoying its efficiency and ease of use. That’s exactly the experience we aim to deliver!
If you ever need assistance or have any questions, feel free to connect with us via live chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
If you ever need assistance or have any questions, feel free to connect with us via live chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Excellent Washer After Our GE Finally Retired
on April 2, 2026
Posted by: JD79
from OR
After 12 years, our GE front‑load washer finally broke down, and the repair cost just didn’t make sense. Since we needed a matching set anyway, we decided to replace both the washer and dryer. We spent a lot of time reading reviews, probably a dozen or more and Electrolux consistently stood out for user satisfaction, cleaning performance, and long‑term reliability. We chose the ELFW7738AA, and so far, it has exceeded expectations.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, April 3, 2026
Thank you for sharing your detailed feedback! We’re thrilled to hear that your new Electrolux washer and dryer have exceeded expectations. It’s great to know that after careful research, the cleaning performance, reliability, and overall user satisfaction lived up to your decision. We hope your new set continues to serve you well for many years to come. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on March 30, 2026
Posted by: FRANK DA fish
from new orleans
cleans, the end.... never had a washer that actually cleaned clothes...
Response from www.electrolux.comBy Angel, Online Outreach Specialists, April 2, 2026
Hi, FRANK DA fish! Thank you for sharing your experience with your Electrolux washer! We’re thrilled to hear that it’s delivering the cleaning performance you were looking for—there’s nothing better than getting clothes truly clean every time.
If you ever have questions or need assistance, please don’t hesitate to reach out via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday–Friday from 8:30 am to 8:00 pm EST. We’re always happy to help you get the most out of your washer. -Angel
If you ever have questions or need assistance, please don’t hesitate to reach out via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday–Friday from 8:30 am to 8:00 pm EST. We’re always happy to help you get the most out of your washer. -Angel
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Finally, A Great Machine
on March 30, 2026
Posted by: RobtheLaunderer
from Spokane, WA
The washer looks beautiful in the laundry room and the laundry has never been cleaner. There are plenty of preset laundry settings but you can improvise if needed. Just the right mix of technology and common sense. Love this machine and its matching dryer
Response from www.electrolux.comBy Sam, Online Outreach Specialist, March 31, 2026
Hello RobtheLaunderer!
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your Electrolux 700 Series Front Load Washer with SmartBoost (model ELFW7738AA).
It’s great to know that the washer is not only enhancing the look of your laundry room but also delivering excellent cleaning results. We’re especially happy to hear that you’re finding the balance of preset cycles and customizable options helpful for your laundry needs.
We truly appreciate your kind words and your support, and we’re delighted that both your washer and matching dryer are a great fit for your home. Thank you for choosing Electrolux!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your Electrolux 700 Series Front Load Washer with SmartBoost (model ELFW7738AA).
It’s great to know that the washer is not only enhancing the look of your laundry room but also delivering excellent cleaning results. We’re especially happy to hear that you’re finding the balance of preset cycles and customizable options helpful for your laundry needs.
We truly appreciate your kind words and your support, and we’re delighted that both your washer and matching dryer are a great fit for your home. Thank you for choosing Electrolux!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on March 30, 2026
Posted by: Ragusa
from Cumberland RI
I have been thoroughly impressed with my stackable washer and dryer. Quiet and easy operation
Response from www.electrolux.comBy Sam, Online Outreach Specialist, March 30, 2026
Hello Ragusa!
Thank you for sharing your feedback on your new Electrolux 700 Series Front Load Washer with SmartBoost (ELFW7738MW). We’re delighted to hear that you are thoroughly impressed with your stackable washer and dryer. It’s wonderful to know that you’re enjoying the quiet performance and easy operation. At Electrolux, we strive to design appliances that make laundry care more convenient, efficient, and comfortable in your home. We hope you continue to enjoy excellent results with your washer for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your new Electrolux 700 Series Front Load Washer with SmartBoost (ELFW7738MW). We’re delighted to hear that you are thoroughly impressed with your stackable washer and dryer. It’s wonderful to know that you’re enjoying the quiet performance and easy operation. At Electrolux, we strive to design appliances that make laundry care more convenient, efficient, and comfortable in your home. We hope you continue to enjoy excellent results with your washer for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting www.electrolux.com