Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Average customer rating
4.8
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
235
4 Stars
29
3 Stars
2
2 Stars
4
1 Star
1
Customer Reviews for Electrolux - Front Load Perfect Steam Washer with LuxCare Plus Wash and SmartBoost - 4.5 Cu. Ft - Alpine
Customer Rating
4
First Impressions, First Month with this Washer
on April 23, 2026
Posted by: HRKinDC
from Washington, DC
In our first month of owning this washing machine, all signs point to it being a very good appliance. It is extremely quiet and has very little vibration, even when on the highest spin cycle. A few things that are quirks: 1). You don't have the ability to create a "my favorite wash" so with every load, you need to select all of the settings and cycle features; 2). I have had a few socks find themselves wedged in the plastic seal of the chamber; and 3). It would have been nice if you can adjust (raise) the volume of the done chime. It is not that loud, but does repeat several times after the cycle is complete.
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, April 27, 2026
Hi HRKinDC, thank you for taking the time to share such detailed feedback—we really appreciate it. We’re glad to hear that your washing machine is performing well so far, especially that it’s running quietly with minimal vibration, even on higher spin cycles.
We also appreciate you pointing out the aspects that haven’t been as convenient for you, including the lack of a “favorite” cycle option, socks getting caught in the door seal, and the volume of the end-of-cycle chime. Feedback like this is very helpful as it allows us to better understand how our appliances are being used in everyday homes.
If you ever need assistance with cycle settings, loading tips to help reduce items getting trapped, or any other questions, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
We also appreciate you pointing out the aspects that haven’t been as convenient for you, including the lack of a “favorite” cycle option, socks getting caught in the door seal, and the volume of the end-of-cycle chime. Feedback like this is very helpful as it allows us to better understand how our appliances are being used in everyday homes.
If you ever need assistance with cycle settings, loading tips to help reduce items getting trapped, or any other questions, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Washer & Dryer
on April 21, 2026
Posted by: KSlav
from Omaha, NE
We’re thoroughly impressed with this set. Our laundry actually feels and smells lighter and cleaner. Easy to use, numerous selections. LOVE the beautiful green color. Great value for the price! Very pleased with this purchase!!
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, April 23, 2026
Thank you for sharing your feedback.
We’re delighted to hear that you are enjoying your Front Load Perfect Steam™ Washer with LuxCare® Plus Wash and SmartBoost® and that it is delivering the cleaning performance and freshness you were looking for. It’s great to know you find the controls easy to use and appreciate the available cycle selections.
We’re also glad the design and color have been a positive addition to your space. Your satisfaction with both the performance and value of the product is truly appreciated.
Thank you for choosing Electrolux. We value your support and are pleased to have you as part of the Electrolux family. If you have additional questions or concerns, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We’re delighted to hear that you are enjoying your Front Load Perfect Steam™ Washer with LuxCare® Plus Wash and SmartBoost® and that it is delivering the cleaning performance and freshness you were looking for. It’s great to know you find the controls easy to use and appreciate the available cycle selections.
We’re also glad the design and color have been a positive addition to your space. Your satisfaction with both the performance and value of the product is truly appreciated.
Thank you for choosing Electrolux. We value your support and are pleased to have you as part of the Electrolux family. If you have additional questions or concerns, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Had my doubts…
on April 18, 2026
Posted by: Scotts picky wife
from Lacey WA
I am a 64 year old woman and have always had a top loader washing machine. I needed a new washer, so I did a lot of research on washers. I have to admit I was very hesitant on buying a front loader, but after reading all the good reviews on the Electrolux washers, my husband and I bought one. It’s the best decision we made. After reading the manual, the machine is straight forward. It’s easy to use, run’s quietly and gets my clothes really clean. The controls are easy to use, which I thought might be difficult and confusing. I would highly recommend purchasing an Electrolux washers! If any other of our appliances beak down, Electrolux is who we will go to purchase a new one!
Response from www.electrolux.comBy Reed, Online Outreach Specialist, April 21, 2026
Hi there, thank you for taking the time to share such a thoughtful experience! We’re so glad to hear your transition from a top loader to a front load washer has been a great one and that it’s proven to be easy to use, quiet, and effective at cleaning. It’s especially wonderful to know the controls and overall design exceeded your expectations. We truly appreciate your recommendation and your trust in Electrolux for your home.
If you ever need assistance, please feel free to reach out via live chat at Electrolux.com or call us at 1-877-435-3287, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Electrolux.com or call us at 1-877-435-3287, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Kimberly West
on April 18, 2026
Posted by: Kinietta
from South Carolina
Love the washer and dryer. The color and most of all the features are cool!
Response from www.electrolux.comBy Reed, Online Outreach Specialist, April 21, 2026
Hi Kinietta, thank you for sharing your experience! We’re so glad to hear you love your washer and dryer, especially the color and all the great features. We truly appreciate you choosing Electrolux.
If you ever need assistance, please feel free to reach out via live chat at Electrolux.com or call us at 1-877-435-3287, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Electrolux.com or call us at 1-877-435-3287, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
5
front load washer
on April 18, 2026
Posted by: lemonpie
from east htfd ct
electrolux has been the forerunner in frontload washers for been many years this is the most energy efficiency model on the market you should advertise more very quiet great job cleaning
Response from www.electrolux.comBy Angel, Online Outreach Specialists, April 20, 2026
Hi, lemonpie! Thank you for sharing your feedback on your Electrolux front load washer. We’re delighted to hear your positive experience and appreciate your recognition of Electrolux as a long-standing leader in front-load laundry technology.
It’s great to know you’re enjoying the energy efficiency, quiet operation, and strong cleaning performance of your washer. Feedback like yours means a lot to us and helps reinforce our commitment to delivering reliable, high-performing appliances.
If you need further assistance, please feel free to contact us via Live Chat at electrolux.com or call us at 1-(877) 435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help you out. -Angel
It’s great to know you’re enjoying the energy efficiency, quiet operation, and strong cleaning performance of your washer. Feedback like yours means a lot to us and helps reinforce our commitment to delivering reliable, high-performing appliances.
If you need further assistance, please feel free to contact us via Live Chat at electrolux.com or call us at 1-(877) 435-3287 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help you out. -Angel
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Elevated Cleaning
on April 14, 2026
Posted by: RHINWI
from Wisconsin
The cleaning process is so much better than any previous washer we’ve owned. Clothes are noticeably cleaner and smell so fresh!
Response from www.electrolux.comBy Sam, Online Outreach Specialist, April 15, 2026
Hello RHINWI!
Thank you for sharing your feedback on your Electrolux 700 Series Front Load Washer with SmartBoost®, model ELFW7738MW!
We’re thrilled to hear that you’re experiencing such a noticeable improvement in your laundry results. It’s wonderful to know that your clothes are coming out cleaner and smelling fresh—especially compared to your previous washer.
We truly appreciate your feedback and thank you for choosing Electrolux.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Electrolux 700 Series Front Load Washer with SmartBoost®, model ELFW7738MW!
We’re thrilled to hear that you’re experiencing such a noticeable improvement in your laundry results. It’s wonderful to know that your clothes are coming out cleaner and smelling fresh—especially compared to your previous washer.
We truly appreciate your feedback and thank you for choosing Electrolux.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Happy with washing day now!
on April 12, 2026
Posted by: TerryC66
from Oro valley, AZ
The washer performs well and uses very little soap to clean thoroughly. Love the product. I was not happy with the rebate process. Although my washer was purchased new and in the correct timeframe for the rebate it was not on the list. Only the matte white and green machines were listed for rebate. Totally stupid! Put a damper on my purchase.
Response from www.electrolux.comBy Angel, Online Outreach Specialists, April 14, 2026
Hi, TerryC66! Thank you for sharing your feedback! We’re glad to hear you’re happy with your washer’s performance and that it’s cleaning thoroughly while using less detergent—that’s exactly the kind of efficiency we aim for. However, we’re truly sorry to hear about your frustration with the rebate process. We understand how disappointing it can be when an eligible purchase does not appear to qualify as expected, and we appreciate you bringing this to our attention.
If you need further assistance, please feel free to contact us via Live Chat at electrolux.com or call us at 1-(877) 435-3287 Monday–Friday 8:30 am–8 pm EST and we will be happy to look into this further for you. We appreciate your feedback and your support of Electrolux. –Angel
If you need further assistance, please feel free to contact us via Live Chat at electrolux.com or call us at 1-(877) 435-3287 Monday–Friday 8:30 am–8 pm EST and we will be happy to look into this further for you. We appreciate your feedback and your support of Electrolux. –Angel
Written by a customer while visiting www.electrolux.com
Customer Rating
5
First ever front load washer
on April 8, 2026
Posted by: Emmerson
from South Florida
This is the first front load washer I've ever owned and if it continues to perform as it has been, I will not be going back to a top loader. The washer performance is excellent. The washer is quiet and the best feature is the ease of use. I'm also glad that the washer does not have any smart features nor does it require an Internet connection. Quiet, easy to use and effective exactly what I need.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, April 9, 2026
We’re thrilled to hear your first front-load washer is exceeding expectations! It’s wonderful that it’s quiet, easy to use, and performing exactly as you need—without requiring smart features or an Internet connection. Your feedback means a lot to us.
If you ever have questions or want tips to get the most from your washer, you can send us a direct message, chat via Live Chat at Electrolux.com or call 1-(877) 435-3287 (Monday–Friday, 8:30 am–8:00 pm EST). —Maria
If you ever have questions or want tips to get the most from your washer, you can send us a direct message, chat via Live Chat at Electrolux.com or call 1-(877) 435-3287 (Monday–Friday, 8:30 am–8:00 pm EST). —Maria
Written by a customer while visiting www.electrolux.com