Computer has frozen on me several times in it's first week just from using chrome. Feels heavier than my desktop computer but somehow very underpowered. Screen looks nice in a dark room but the glare is really bad. No help from HP support.
With the first startup it worked ok and loaded the software. I could not get it to see my HP W10 computer on my network which seems strange and is causing difficulties. then this morning it is completely different and does not recognize me. wiped out my desktop icons and is in a new world. It acts like it is the first time I've turned it on.
I love the machine, my husband bought it for me, so have nothing to say on set up. The color is good, word program is great, I am writing a book, and the memory allows me to move around great amounts of material with ease. l like the size of the screen but am unhappy with the weight of the machine. it is faster and easier to use than the last machine, but the size of the keyboard is a little off.