Customer reviews from xerox.com
Xerox - C230/DNI Wireless Color Laser Printer
Average customer rating
3.9
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
34
4 Stars
7
3 Stars
5
2 Stars
6
1 Star
8
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Xerox - C230/DNI Wireless Color Laser Printer
Customer Rating
5
A workhorse!
on January 7, 2025
Posted by: PatR
from Bowie, MD
[This review was collected as part of a promotion.] This has been my go-to printer for about 3 years. I've had exactly one paper jam in that entire time. I've used it for color dense printing and for just black in and it does an excellent job. The cartridges are easy to change, and I like the Xerox "return and recycle" program.
My only complaint is that it doesn't feed exactly right for labels, so I have to adjust the top margin, but that's a small mater in the overall scheme of things.
Written by a customer while visiting xerox.com
Customer Rating
1
AVOID THIS MACHINE
on October 30, 2024
Posted by: FullofRegret
from California
I'm not sure where to start. I worked perfectly for almost two years and then it started having major connectivity issues once Xerox creating that Print Experience App. Between the IP address displaying but not being able to ping the printer's admin page, to having to turn everything I want to print into a PDF, to the printer disconnecting from my IP addy and having to uninstall and reinstall the printer, from this new Xerox Easy Assist app not working, to all of the solutions I look up being for clearly another computer model to having to troubleshoot for hours with no solution, this is EASILY the worst tech purchase I've made, full stop. The user assistance around this is also trash, one of the worse UI's out there. Those of you in the first year or two, enjoy it. You'll find out, hopefully not the hard way, that once it starts the decline, there are NO real solutions and that you'll be buying another printer sooner rather than later.
Response from xerox.comBy Xerox Customer Support, January 24, 2025
We apologize that you are experiencing issues with your Xerox C230 device. We would be happy to assist and have reached out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
5
excellent, fast warmup
on October 16, 2024
Posted by: deuxchartreux
from long beach, ca
i observe time to print rapid. only negative was setup for windows7 failed from included cd. i had to go to website twice because not well documented either in box or on website. i have no clue why it is not compatible with legacy windows which have used xerox color laserjets for nearly 20 yrs. other than these inconveniences, after solved, as always, the printer is superb, nice 2 sided printing, too.
Written by a customer while visiting xerox.com
Customer Rating
5
Great for Home or Small Office
on August 8, 2024
Posted by: pvargas006
from West Haven, UT
I bought it a couple of years ago and love it!!!!!
Written by a customer while visiting xerox.com
Customer Rating
5
Never Jams
on February 11, 2024
Posted by: vik2024
from Sacramento CA
I have had this printer for a year now. It is a work horse. The colors are great and I like the easy way to change features on the fly.
Written by a customer while visiting xerox.com
Customer Rating
1
Be Aware
on February 1, 2024
Posted by: Trae
from Vicksburg, Ms
I ordered one and after printing maybe 30 sheets the black ink was gone. I ordered a new on and it lasted for maybe 20 sheets before it started saying it was low. I ordered another one and it never stopped saying ink was low and would not print. I reached out to Zerox and they sent a new printer and i sending back the other one. I hooked up the new printer , it printed the test page and the spec page and said black ink was low!! BRAND NEW and 3 sheets printed. Do Not Buy this printer!
Response from xerox.comBy Xerox Customer Support, February 8, 2024
I apologize that you are experiencing problems with your Xerox C230 printer. It sounds like you will need to contact Support on this issue, as it sounds unusual for the toner to run out that quickly. However, we do have an article from our Support page that you can try in the meantime:
Toner Running Out too Quickly: https://www.support.xerox.com/en-us/article/KB0328040
As I said above, our technical support may be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Toner Running Out too Quickly: https://www.support.xerox.com/en-us/article/KB0328040
As I said above, our technical support may be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
3
Printer is great but takes forever for 1st page
on January 12, 2024
Posted by: LonlyBoy
Once the printer is awake and has printed 1 page it's a work horse. Just sometimes up to 5 minutes for it to warm up and print the first page. So if you're in a rush, don't count on this being your saving grace.
Response from xerox.comBy Xerox Customer Support, January 18, 2024
Thank you for taking the time to share your feedback with us.
Written by a customer while visiting xerox.com
Customer Rating
5
The perfect printer
on December 25, 2023
Posted by: Margie
from Moss Point, MS
[This review was collected as part of a promotion.] I love this printer. It is very user friendly. It prints quickly and quietly. It meets all of my printing needs.
Written by a customer while visiting xerox.com