Customer Reviews for Whisker - Litter-Robot 4 Litter Hopper White
Customer Rating
5
I like it
on August 10, 2024
Posted by: MarJean
I like the hopper. Very nice addition. Please consider - the waste bin drawer of used litter. Somehow to make a little vibration so once litter is dropped it will spread out in the drawer. As of now it plies in a cone shape and robot app will tell me 80% full. Once I shake the drawer it goes back to 40-50%. Thank you!
I have been a Whisker/Litter Robot customer for many years and have absolutely loved all of their products (Litter Robots 3 & 4, Feeder Robot, Litter Tracking Pad, etc) and have had NO issues with any of their products until I recently ordered the "Litter Hopper" to attach to my existing Litter Robot 4. First of all, when I initially attempted to install the new litter hopper 4 hood to my litter hopper 4, it didn't fit correctly / didn't snap in tightly like it should. I then noted although the litter Robot was cycling, no litter was being added by the hopper. Long-story-short, after multiple onboarding then disabling & onboarding again several times daily (even resorted to taping the hood so it stayed fitting tightly with no gaps), I am still having same issues daily. I have even ordered their carpet stabilizer pad to see if that helps!
If you do not want to daily maintain your robots this is another task taken care of. The reviews that say you have to empty your robot are incorrect. Just be mindful when you take out the globe as it will have the litter in the bottom. I did it with two of my three and never spilled anything. Simple to assemble and very simple to add to your app so you can view it. It records every time litter is added to the globe.
Brand new out of the box and our unit refuses to work. Constant error messages about the motor being disconnected and no amount of troubleshooting gets it to work. Our new litter robot works fine but the litter hopper is worse than a paper weight.
Added hopper to my litter robot and really like it. Seems to have improved functionality, reduced sticking and it more efficiently fills the waste bin. My only criticism is that the two plastic snap fingers which snap onto the anti tip part are too fragile and easily damaged. Otherwise nice design!