Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
3 out of 5
3
Overrated
on November 29, 2023
Posted by: Pele
from New Jersey
Verified Purchase:Yes
Don't get me wrong, its a beautiful piece of equipment but on its own the sound is OK. I have it as a stand alone speaker in my main living/dining/kitchen area with ceilings may up to 20 ft. At the very least to get true immersive sound, I will new to add 2 Era speakers. Its crisp, clear, with decent bass which I dont care for, but the quality of sound output is mostly dependent on the source. Netflix movie in Dolby 4k HDR, the speaker is fantastic. Regular TV, nothing crazy but it does enhance dialogue which is what I was ultimately looking for. The fact that I can only play music to it through the Sonos App and no bluetooth feature for the cost is not ideal. The Sonos app is not that great to play Spotify, for example. And as for music sound, its good, not great and is not loud enough. I was expecting a deeper, richer, lounder sound. Just being honest- I waited forever to get this speaker and I am underwhelmed, but I love it and realize for the space I have it set up in, I need more speakers. In a medium size room with 4 walls and regular ceiling height, I am sure this speaker is fantastic.
Pros: Easy To Setup, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Exceeded my expectations
on November 28, 2023
Posted by: Snowman
from Ga.
Verified Purchase:Yes
I bought the beam and two era 100's and they work really well together. The set up was so easy and the results were beyond what I anticipated. I would highly recommend Sonos to anyone seeking quality speakers that deliver!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
yes
on November 28, 2023
Posted by: thump
from michigan
Verified Purchase:Yes
yes things so far are good
Pros: Easy To Setup, Easy to use, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Not interested
on November 28, 2023
Posted by: John
from Maryland
Verified Purchase:Yes
Such a great product without Bluetooth or option to connect to TV is useless. Please try to incorporate Bluetooth system to make it easier for use.
Cons: Difficult To Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I'll upgrade and add up surround system
on November 27, 2023
Posted by: Xela
from Daly City
Verified Purchase:Yes
Great sound and satisfying!
Pros: Superior Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Perfect for my small room
on November 27, 2023
Posted by: Glennm27
from Bucks County, PA
Verified Purchase:Yes
I use the Beam along with a Sub Mini in a small TV room and it's perfect. Along with a 50" TV it just the right combo.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Very good and easy
on November 27, 2023
Posted by: Jonte
from Sverige
Verified Purchase:Yes
Very easy installation.
Pros: Easy To Setup, Easy to use, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound it's such a small package
on November 27, 2023
Posted by: Reelnauti
from Tx
Verified Purchase:Yes
Great sound in such a small package really amplifies the sound of nowadays TV, which have small speakers due to thin screen size easy to connect and very easy to set up. I'm looking forward to purchasing more of Sonos products.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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