Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Great sound
on November 29, 2023
Posted by: Pike
from South Florida
Verified Purchase:Yes
Wonderful sound bar. Techs installed it so I can't attest to the ease of installation but it looks and sounds great.
Pros: Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Height Channel would be a feather in the crown
on November 29, 2023
Posted by: KamShah
from Fort McMurray, AB, Canada
Verified Purchase:Yes
I upgraded from gen 1 to gen 2 but not a gr8 experience. If ur gen. 1 is working gr8, stick to it. Lack of height channel and virtual surround creates a consistent echo. Not a gr8 design. Did not meet my expectations but others can chose what they would like to do. Recommend to go to a store and listen to the demo. for sure, before buying it. Hence I would Neither recommend it or nor not recommend it. I would rather leave it to individual to decide.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Metal grill., Streams All My Music, and More, Superior Sound, Wireless
Cons: Creates a constant audio echo becuase of lack of, Height channel and virtual surround., Lacks ability to expand channels for 5.1 to 7.1., Lacks height channel. Makes it a second choice, Vs. competitors like Bose.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This sounds incredible
on November 29, 2023
Posted by: Joelseph
from Frederick MD
Verified Purchase:Yes
This is just what I was looking for It makes the sound clearer and much louder
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Phenomenal sound and bass
on November 29, 2023
Posted by: Pat
from Chicago
Verified Purchase:Yes
Incredible addition to our main tv area. Also love the app and ease of use of all Sonos products!
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Our 2nd SONOS, love it even more than our first one!!!
on November 29, 2023
Posted by: Aunti
from New England
Verified Purchase:Yes
Attached to bottom of tv in living room. Highly recommend
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Loves me some Sonos
on November 29, 2023
Posted by: Chuck
from Traverse City, MI
Verified Purchase:Yes
While I havent completely put this product through its paces. I can say that it is at least 2 steps above the soundbar I previously had. I have used it mostly for music and am thus far impressed!
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
Cons: Expensive
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy this product again! I like it
on November 29, 2023
Posted by: Mel
from Orlando, Florida
Verified Purchase:Yes
I use the Sonos speaker for my new 85 inch TV.
Pros: Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound
on November 29, 2023
Posted by: Timmee G
from Park City, KS
Verified Purchase:Yes
Easy setup and great sound. Will add Sonos Mini Sub soon to make it an all around superb experience in my small living room.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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