Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Rich sound
on December 2, 2023
Posted by: Jasb
from Edmonton
Verified Purchase:Yes
Has very rich sound, better than Bose in same price range
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
First Sonos product and won't be my last
on December 2, 2023
Posted by: Joe
from Toronto
Verified Purchase:Yes
Great sound for watching tv and streaming music.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Huge upgrade from my previous sound bar.
on December 2, 2023
Posted by: Jared
from Phoenix, AZ
Verified Purchase:Yes
Easy to connect. Easy to use. Amazing sound for the size and price.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Worth upgrading from Ray
on December 2, 2023
Posted by: Steve
from Michigan
Verified Purchase:Yes
This one works with my TV remote whereas the Ray did not. Also the sound is noticeably better. One star loss due to overpriced. Sometimes the sound is out of sync with the TV show.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Not a bad item when it works
on December 2, 2023
Posted by: Rob
from Canton ga
Verified Purchase:Yes
Since my purchase the sound doesn't always come on when you change channels. Called customer service and they were helpful, however the issue continues to happen. Not sure what the issue is or what I am doing wrong. Ready to take item back.
Pros: Night Mode, Speech enhancement
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I chose this over another Apple product
on December 2, 2023
Posted by: CHDuffer
from Cherry Hill NJ
Verified Purchase:Yes
We're an Apple product household except after my last experience with the Mini Hub. It's not as put together as this Sonos Beam bar. If I'm paying for good tunes as well as synced to our TV sound, I chose the right product. Crisp clear sounds and it smoothly hooked up to my TV's setup. I'm listening to more music than ever.
Pros: Design, Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
The Best of the Best
on December 2, 2023
Posted by: Chopper867
from Goshen, IN
Verified Purchase:Yes
This a great sound system.. this my second one for our entertainment room
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
yes
on December 1, 2023
Posted by: None, why do they always ask this?
from Louisville, KY
Verified Purchase:Yes
Nice product with the satellite speakers. The set up was easy. However pay attention to the instructions and photos on your phone, the button you press is on the BACK of the device, not the top... After that, the device set up and worked flawlessly. Overall sound is way better than TV speakers, even expensive TV's. With the satellite speakers the surround sound is really impressive. Only ding is dialogue on TV is not quite as loud as I hoped when the movie soundtrack is blaring. Overall, well worth , esp with a sale price....
Pros: Easy To Setup, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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