Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: Ba
from Markham, Ontario, canada
Verified Purchase:Yes
For a non-technical usual home use. This product is extremely easy to setup and can enjoy the music and sound effects immediately
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Kramer
from Saskatoon Saskatchewan Canada
Verified Purchase:Yes
We have a Sonos speaker / sound bar for all TVs and a smaller unit in my office. Just love how we can have music all over the house! The sound is remarkable. We had a competitor sound bar switched out for a Sonos and what an amazing difference !
Pros: Different Music, Different Rooms, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: JMG
from 29072
Verified Purchase:Yes
doesn't work with app
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Ossina
from Seattle, Wa
Verified Purchase:Yes
I would buy it again and will add to system! At same time I would have liked more insight into the fact it's not compatible with many products! My Samsung tv disconnects all the time, I've been told it's an "issue" after the fact.. for the price these issues should not happen or at least be fixed through software upgrades etc. great sound!
Pros: Dolby Digital 5.1, Versatile, Wireless Surround Sound
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Smash
from Hailey, ID
Verified Purchase:Yes
It still won't connect to our Sonos move & the sound on the tv is worse now than it was before
Cons: Difficult To Setup, Difficult to Use, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Juanita
from Columbia MO
Verified Purchase:Yes
First time user and glad I got it
Pros: Easy To Setup, Easy to use, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Craig
from Mahopac NY
Verified Purchase:Yes
I am on my second Sonos Sound Bar, both installed by the Geek Squad. Both periodically stop working, if I unplug it wait a few minutes and plug it back in, it comes back on. Totally un acceptable
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Tony
from Dallas
Verified Purchase:Yes
I recently purchased a new Samsung OLED tv with supports for eARC. I decided to upgrade from beam gen 1 (which is ARC) to beam gen 2 (with support for eARC). I also purchased 2 - Cinnamon AudioQuest HDMI cables, sound is no different than first gen (almost worse) and half the time doesn't connect. I will be returning. The app can't find it.
Cons: Difficult To Setup, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com