Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
-
on June 14, 2024
Posted by: Robert
from San Antonio
Verified Purchase:Yes
-
Pros: Dolby Digital 5.1, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Not very good
on June 14, 2024
Posted by: HeartnSoul
from Las Vegas, NV
Verified Purchase:Yes
I bought this product to get better sound without having to buy a subwoofer. It does not come with a remote. The connection to use on phone (Iphone) is horrible. It will not pair with my YouTube Tv stick. Very disappointed after being very excited. The sound Sonos gives is good but not crisp clear.
Pros: Dolby Digital 5.1
Cons: Difficult To Setup, Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
UPS Misdelivered
on June 13, 2024
Posted by: Digger
from MT Az
Verified Purchase:Yes
UPS delivered the speaker wall mount wrong place and when I FINALLY got it all the screws were missing. Speaker, of course, was perfect. I have several.
Pros: Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Should have purchased a less intelligent soundbar
on June 12, 2024
Posted by: Mark
from Raleigh, NC
Verified Purchase:Yes
The Beam Gen 2 has been an absolute PITA. I have a 32" 4K QD-OLED monitor attached to a desktop PC over DP, a PS5 over HDMI, and the Beam over HDMI eARC. When using the monitor's Auto Select feature, if the PS5 is off and the desktop PC goes to sleep, the Beam becomes thej input source and displays static images. This is stupid! Make it stop!
Pros: Easy to use, Superior Sound
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Soundbar
on June 11, 2024
Posted by: Columbia Bob
from Columbia MD
Verified Purchase:Yes
The soundbar looks good easy setup, good sound both for the TV and music. I have had the soundbar for a couple of week and I am please with its preformance. I own two other Sonos products and I like all of them.
Pros: Dolby Digital 5.1, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy product again
on June 11, 2024
Posted by: Bozo
from Connecticut
Verified Purchase:Yes
to enhance sound on my new Sony 65 inch TV
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sounds Great, Easy Sonos Setup
on June 10, 2024
Posted by: Josec41
from Kansas City, MO, USA
Verified Purchase:Yes
Using as both a home audio system and to add surround sound to my new Samsung TV. Sonus setup was a breeze, integration with the Samsung took some effort but once it was done, sounds great. Definitely needs the Sub mini and Era 100s to punch up the sound. Getting equipment of 2 different companies to work together is definitely challenging.
Pros: Dolby Digital 5.1, Easy To Setup, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
Cons: Integration with Samsung was challenging
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Nice Soundbar for a smaller room
on June 10, 2024
Posted by: Sikrex
from Az
Verified Purchase:Yes
I bought this Beam as a gaming soundbar in my den. Room is about 12x12. This Beam fills the room with great sound. Don't let the size fool you. I plan to add the Era 100 for surrounds and mini sub at some point.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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