Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Not great for music
on January 1, 2024
Posted by: Milo
from Miami
Verified Purchase:Yes
Great quality but make sure you understand it's made to watch TV, I have my Sonos move so there are no issues.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Solid device
on January 1, 2024
Posted by: BDF
from Truro NS Canada
Verified Purchase:Yes
Early days, but sound is good, added to pre-existing sonos system fairly easily. Satisfied with this purchase
Pros: Streams All My Music, and More, Superior Sound
Cons: Slightly difficult to set up on an older tv
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sounds great in our bedroom
on January 1, 2024
Posted by: jim
from Phoenix, AZ
Verified Purchase:Yes
Love it!
Pros: Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent soundbar for the price
on January 1, 2024
Posted by: Kiwi in Florida
from Orlando
Verified Purchase:Yes
Good quality product for small family room. Great price point.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
Cons: lack of bluetooth support
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Good value.
on January 1, 2024
Posted by: Joe
from Canada
Verified Purchase:Yes
Works well for the price. No sub makes use very flexible.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Fabulous sound!
on January 1, 2024
Posted by: Chelle
from New Brunswick, Canada
Verified Purchase:Yes
Easy set up! Sounds awesome!
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Night Sound and Speech Enhancement doesn't work for me
on December 31, 2023
Posted by: Fred
from San Diego, CA
Verified Purchase:Yes
I purchased this sound bar only because of the Night Sound and Speech Enhancement features. Neither seem to work for me. I 've gone through all of the troubleshooting and am proficient with tech. I chatted and the person tried to be helpful, but none of the solutions fixed the problem and the final advice I received was to "reboot" (great, like I didn't try that already). Anyway - if you are buying for these features, you might be rolling the dice...
Pros: Easy To Setup, Easy to use
Cons: Night Mode and Speech Enhancement don't work
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love it.
on December 31, 2023
Posted by: Lee
from Pasadena, MD
Verified Purchase:Yes
I use this as a sound bar for my 75" Samsung QLED. I have the sub 3rd gen and 2 play 1SL's as surrounds. Fantastic sound all the way around.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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