Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Quite pleased with overall. Customer experience
on January 1, 2024
Posted by: Eric Deschenes
from Montreal QC Canada
Verified Purchase:Yes
Easy to install and set up
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Wireless
Written by a customer while visiting sonos.com
Customer Rating
5
I have an ARC the Beam is for a smaller space
on January 1, 2024
Posted by: Rightly
from Key West, FL
Verified Purchase:Yes
Perfect for a smaller 16' x 16' x 8' ceiling space. Great sound quality and clarity I highly recommend it. Was a snap to set up using the Sonos app on my iPad.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Ken
from Chicago
Verified Purchase:Yes
Easy installation. Sonos takes care of all the installation steps via the link and app. Sound is great and consistent. We're a couple of seniors and if we can install it, anyone can.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Proud Beam Gen 1 owner but Gen 2 is not the product I wanted
on January 1, 2024
Posted by: vvs
from Texas
Verified Purchase:Yes
I have had Gen 1 for close to 6 years, Due to dolby Atmos I did upgraded the soundbar to Gen 2. First I noticed the Bass of the product in 50% or 90% of volume is very bad . The mid ranges sound feel very poor. But in gen 1 every sound is very balanced. I am very much dissatisfied with the product.
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Xmas present customer
from Vermont
Verified Purchase:Yes
when running TV sound via eARC HDMI has a hollow tinny sound that is quite grating, especially for background noise like live sports. App is also pretty unintuative. Sounds nice with music services though. So basically, wicked expensive alternative to your bluetooth speakers. For what i watch not an upgrade to my late model Samsung smart TV speakers.
Cons: Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Sonos J
from Marietta Ga
Verified Purchase:Yes
Great sound!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
Written by a customer while visiting sonos.com
Posted by: Edmasterblast b
from New youk
Verified Purchase:Yes
Very good quality and very good sound
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Kyle
from Tenessee
Verified Purchase:Yes
From packaging to sound worth every penny.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com