Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
2 out of 5
2
No
on January 2, 2024
Posted by: Nope
from Texas
Verified Purchase:Yes
Sounded terrible with my new Sony tv. No instructions on setting the sound. Returned product.
Cons: Difficult To Setup, Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
great product and simple to use
on January 2, 2024
Posted by: kat
from manitoba
Verified Purchase:Yes
Turned a 55 inch tv to a theatre production in my den
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Simple to Set-Up
on January 2, 2024
Posted by: SuzyQ
from Dallas, TX
Verified Purchase:Yes
Love Sonos products. Great sound! Very simple to set-up.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy this product again
on January 2, 2024
Posted by: Mitch
from Montréal
Verified Purchase:Yes
Difficult to pair TV remote
Pros: Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Nice Upgrade From TV Speakers!
on January 2, 2024
Posted by: MamaK
from Alabama
Verified Purchase:Yes
Besides great sound quality for TV and movies, I can use the sound bar to play music from the playlists on my phone. Additionally, my moderately hearing impaired partner doesn't need subtitles or the volume so high when we watch a movie. Win win for everyone!!!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Good product
on January 2, 2024
Posted by: Craig
from Lake Stevens, WA
Verified Purchase:Yes
Easy to set up and sounds great.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Not worth the "upgrade"
on January 2, 2024
Posted by: CES
from Chicago
Verified Purchase:Yes
I have a Sonos Soundbar. Recently, I order a Beam (Gen 2) to replace it. The primary reason for doing this was because Sonos no longer sells a bracket to mount the Soundbar so I gave it to my niece. The old Soundbar provided better sound than the Beam (Gen 2). Very dissapointing.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy again only with a subwoofer
on January 2, 2024
Posted by: Stacey
from Collins, MS
Verified Purchase:Yes
Used as a surround sound for home. Great pure sound. The down side was the base with just the sound bar. More costly than the Bose but easy to set up and use.
Pros: Dolby Digital 5.1, Easy To Setup, Speech enhancement, Wireless Surround Sound
Cons: Poor Sound Quality
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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