Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: Marina
from Meridian, Idaho
Verified Purchase:Yes
I bought this to help my husband hear the audio portion more clearly when watching TV and movies since he has hearing issues. We already had a surround sound system that is older and needed something that could be switched easily from that to a sound bar alone. He is very pleased that he can make out words now. The system was rather expensive and that's why I gave it a 4 star review.
Pros: Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: n2beachn
from Virginia Beach, VA
Verified Purchase:Yes
I love the compact size of the beam and the voice activated control. It was easy to set up to my existing system.
Pros: Dolby Digital 5.1, Easy to use, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: blc
from Stephenville, TX
Verified Purchase:Yes
I have another Sonos sound bar that we purchased approximately 3 years ago. The new sound bar is not as good as the older model. Disappointed - I would not have payed more for the Sonos bar if I had known how lacking it would be.
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
I enjoy how easy it is to switch between devices
on January 4, 2024
Posted by: Jack
from Auburn
Verified Purchase:Yes
It is easy to switch between my phone, my wife's phone, to the computer and then to the CD player connected to our smart tv. Love the sound and looking into adding more speakers soon
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Bought this after testing Visio and Samsung AIO
on January 4, 2024
Posted by: DJ
from Vienna, WV
Verified Purchase:Yes
Soundbar is simple to set up. There is no remote but none needed since you can configure with phone app and then control with TV remote. I actually prefer that this had just the one sound mode setting that seems to strike a good balance for various sources. With the others I tested, I kept having to change mode setting to be satisfied when switching from sports, news, movies, etc. Downsides are that I occasionally notice small lip sync issues. In addition, my Samsung Series 6 TV does not recognize the soundbar through the hdmi as it did the Visio and Samsung devices I tested first. I just get this annoying 'HDMI Receiver' label on screen when I adjust volume with TV remote. Also, note that this soundbar is designed to stay on and is not power off with TV on/off like others,
Pros: Easy To Setup, No need for remote, Speech enhancement, Versatile
Cons: No integrated sound settings on TV, Occasional Lip Sync Issue, TV doesn't read Sonos model info via HDMI eARC
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Jr1017
from Lucas Texas
Verified Purchase:Yes
Sounds great but connection goes in and out so far not happy.
Pros: Versatile
Cons: Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Rob
from Lady Lake, FL
Verified Purchase:Yes
Love the voice enhancer
Pros: Easy To Setup, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Jude
from Peoria, IL
Verified Purchase:Yes
This is our second Beam we have purchased in the past two years. We put this in our bedroom and love it! Sonos does such an amazing job with its sound quality and how easy it is to add more devices to the app for great sound through our house.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com