Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: Bergie
from North Bay
Verified Purchase:Yes
Sleek quality sound
Pros: Easy to Set Up
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Nikki
from Sacramento
Verified Purchase:Yes
At least once a week I have to reset the beam or call in to customer service. For the price, that should never be the case. I was also told , "it's just not very compatible with my TV". That was never mentioned when it was purchased and does not say anything online about that either. It's very frustrating and if I could return it I would.
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Amazing System
on June 20, 2024
Posted by: Jay
from New Jersey
I purchased the Beam a few days ago after being frustrated with just regular TV volume for years. As my first sound bar, this thing is AMAZING. The sound is perfect. The easy switches from Spotify, Netflix, etc. (using Apple TV) is seamless. The set up was too easy, was done in seconds. Will definitely upgrade my sound system shortly.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product again for a bedroom or game room.
on June 19, 2024
Posted by: Virgilio Gutierrez
from Texas
Verified Purchase:Yes
Added this product to my existing Sonos products. I will be using this Beam Gen 2 with one SL's and sub mini for my master bedroom home theater.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Makwa4j
from Irvine, CA
Verified Purchase:Yes
Heavy on the undertones (low range rumbling, noise for the sake of "drama"). Did not get the clarity of spoken words touted in the advertising.
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Picky
from Atlanta, GA
Verified Purchase:Yes
Could not get this product to connect with the SONOS app. Very frustrating. After five hours had to give up and go to sleep. Returned the Beam the next morning, feeling defeated.
Cons: Difficult To Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: The Dubb!
from Halifax, NS
Verified Purchase:Yes
I like that it boosts my TV sound but can also use it to listen to music throughout the room. Although I have not yet, I like that it is expandable. I may add a sub. Also would expand an outdoor system.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Sometimes doesn't pick up IR volume
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Hear the music! Hear the voices. Sonos knows speakers
on June 17, 2024
Posted by: Jerry
from Lake Oswego Oregon
Verified Purchase:Yes
It was decades ago when we bought a Sonos 3 speaker. We couldn't afford two. We're retired now and I bought Sonos Beam 2 to help my wife better hear TV dialogue. It does that superbly but it is so much more. All by itself the music is great and it coordinates perfectly with the ancient Sonos 3
Pros: Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com