Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Excellent Sound
on January 6, 2024
Posted by: KRAM
from Santa Rosa Beach, Florida
Verified Purchase:Yes
We have struggled hearing dialogue on shows lately and kept closed caption on which is distracting. with the Beam, it's very clear now. Plus we use it for music. Great addition to our system!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Works great
on January 6, 2024
Posted by: Nebby
from Salisbury MD
Verified Purchase:Yes
On main living room tv
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sonos Sound Bar
on January 6, 2024
Posted by: John
from Chertsey UK
Verified Purchase:Yes
Great sound - particularly good strong base. Easy to install and operate.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound!!!!
on January 6, 2024
Posted by: MJHess
from Feasterville PA
Verified Purchase:Yes
I bought the beam 2 instead of the arc only because of the space I had. I love the sound very crisp. I would defintely recommend this to someone else.
Pros: Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Not worth the time
on January 6, 2024
Posted by: Msguy
from Columbus, MS
Verified Purchase:Yes
The sound is top notch, however the effort it takes every single time you turn the TV on to get it to work is too much. Only remote is through your phone. For the price.. I would go different looking back.
Pros: Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Good sound
on January 6, 2024
Posted by: Mike
from Maryland
Verified Purchase:Yes
Occasionally disconnects from ARC connection and has to be restarted from SONOS app
Pros: Easy To Setup, Wireless Surround Sound
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
It's good. Not blown away but good.
on January 6, 2024
Posted by: TN
from Edmonton, AB, CANADA
Verified Purchase:Yes
A little disappointed that it disconnected for no reason. I couldn't get it reconnected to my TV until a rather lengthy call with customer support. Ultimately got it fixed but not a great impression after 2-3 uses.
Pros: Easy to Set Up, Expandable
Cons: Unreliable
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound
on January 5, 2024
Posted by: Ohneill
from North Yorkshire
Verified Purchase:Yes
Firstly, I did a lot of research and read loads of reviews. This convinced me that my first venture into sound bar would be the Sonos Beam gen 2. Great full sound. I'll probably add other speakers in the future. I would like to see a full graphic equaliser in the app, so that I can tune the sound better.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
Cons: No graphic equaliser in the app
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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