Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
1 out of 5
1
Great soundbar
on January 26, 2024
Posted by: Billy J
from Potomac Falls
Verified Purchase:Yes
You can create a decent home theater system with Sonus. Add a sub and surround speakers to be truly amazed. Great system for movies and tv shows
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Great sounds quality, but requires dealing with lip sync
on January 26, 2024
Posted by: Mainmain
from Greenville, SC
Verified Purchase:Yes
I'm quite satisfied with the sound quality and the surround capabilities of the Bean (Gen 2). However, out of the box the lip sync with my Samsung The Frame TV, with the Beam plugged to the eArc, was quite bad. The setting in the Sonos app was unable to get it fixed, but the setting in the TV allowed me to get rid of the issue after quite some time and a bunch of trial and error. In this day and age, you would expect for example that Sonos releases a smartphone tool which automatically does the sync, using the phone camera and the phone microphone.
Pros: Dolby Digital 5.1, Wireless Surround Sound
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing product!!
on January 26, 2024
Posted by: Amazed
from Fair Play MO
Verified Purchase:Yes
We love our Beams 2 our Move 2 and our mini sub. The ease of set up is so easy. They all souyamazing on there own but them when you put them together it's wow!!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great for smaller Rooms
on January 25, 2024
Posted by: TheOz
from Texas
Verified Purchase:Yes
Great product for small rooms and easy to set up and pair with other great Sonos speakers!
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Better sound than anticipated almost overwhelming
on January 25, 2024
Posted by: Fritz
from Wapakoneta, Ohio
Verified Purchase:Yes
Unbelievable sound with such clarity. Tied together with Sony TV, apple TV, and cable box works efficiently. Still learning to use and find the best settings. With my hearing deficit and despite state of the art hearing aides plus the Sonos sound bar I still find voice clarity challenging at times.
Pros: Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
First soundbar
on January 25, 2024
Posted by: TC
from Medford, OR
Verified Purchase:Yes
We upgraded from our very old plasma and purchased a new oled tv and Sonos sound bar
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound
on January 24, 2024
Posted by: Siletsride
from Sask Canada
Verified Purchase:Yes
Would be great to have a quick start guide. Did finally stumble on to what I needed and from then on it was flawless. On line help was so-so in knowledge.
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Exceeded my expectations
on January 24, 2024
Posted by: Stan
from Cleveland, Oh
Verified Purchase:Yes
Part of my surround system. More than enough power comes through the Beam. Improves the vocals from my TV. Music sounds great.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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