Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
I would buy this product again
on February 3, 2024
Posted by: Anderson Castaneda
from Reseda
Verified Purchase:Yes
Outstanding sound, ready to buy one more for the pool side bar.
Pros: Easy to use, Night Mode, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would buy again
on February 3, 2024
Posted by: BhamGolfer
from Florida
Verified Purchase:Yes
Easy to set up. replaced an a/v receiver. Haven't done the surround sound yet. Waiting for a deal.
Pros: Easy To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This was an awesome replacement for my defunct playbase
on February 2, 2024
Posted by: sam
from Naperville, IL
Verified Purchase:Yes
integrates seamlessly into my sonos environment. it is the quality that i have learned to expect from sonos.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes Sonos audio equipment excellent quality.
on February 2, 2024
Posted by: Tommy C
from Georgetown
Verified Purchase:Yes
Fills my apartment space with excellent sound quality.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
This is my second Sonos Beam. Love it.
on February 2, 2024
Posted by: Johnnie Sonos
from Mexico
Verified Purchase:Yes
The Gen2 seemed MUCH easier to setup and connect to my Sonos system. The sound off the Beam is perfect and I'm ready for SuperBowl game!
Pros: Dolby Digital 5.1, Easy To Setup, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Awesome Sound and so easy to install!
on February 1, 2024
Posted by: Doug K
from Charleston, SC
Verified Purchase:Yes
Thrilled with my purchase of the Beam (Gen 2). Super easy to install (thank you Sonos for finally making this process easy!) and it sounds amazing. The Dolby ATMOS is awesome, and the much smaller footprint of the player is wonderful. As a longtime Sonos customer, I appreciate the engineering behind this product - highly recommend it!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Very low volume
on January 31, 2024
Posted by: Mikael2k
from Highland ny
Verified Purchase:Yes
I was amazed when I set up this bar and the sound was very tiny. This was my first Sonos ever and heard great things but had to return it because at 100% volume I could still talk normally and go over the speakers sound. I changed my TVs settings like Sonos recommended bit nothing changed. I was very discouraged to send them back, but had to.
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Beam is Great but Setup with Gen 1 speakers Problematic
on January 31, 2024
Posted by: Sam
from KC
Verified Purchase:Yes
I replaced my Sonos playbar with a beam and moved the playbar to the bedroom. Found the setup to be difficult as the Gen 2 Beam did not really play nice with my Gen 1 sub and speakers. I did finally get it working though. That said, the app seems a tad confused by having both the beam and playbar on the network.
Pros: Dolby Digital 5.1, Wireless Surround Sound
Cons: Difficult To Setup, Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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