Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
3 out of 5
3
I dont'wont buy this product
on March 7, 2024
Posted by: Gérard
from Houilles
Verified Purchase:Yes
Thé résult IS not son good it's better to choose a product with a level highest and more expensive
Pros: Easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product!
on March 7, 2024
Posted by: MC
from Charlotte, NC
Verified Purchase:Yes
I just installed my new Sonos Beam Gen 2 and I am in love. This has truly elevated the listening experience in my family room. It was also incredibly easy to install. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound bar when coupled with the Sub Mini!!
on March 6, 2024
Posted by: Bob
from Los Angeles
Verified Purchase:Yes
I just needed decent sound for my living room TV. This was a perfect solution. Expensive but you get what you pay for.
Pros: Easy To Setup, Superior Sound, Versatile
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent!!!!!
on March 6, 2024
Posted by: Bill
from St. Louis
Verified Purchase:Yes
Love the Beam! I now have completely placed all Sonos products throughout our house and enjoy great sound every day. I'm overwhelmed with there quality and ease to use both outdoors and indoors. The Arc, the 300's, Move ect are all worth the price!!! And my wife can't find a speaker wire anywhere!!!!!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love SONOS products but...
on March 6, 2024
Posted by: D1
from NC
Verified Purchase:Yes
I have several SONOS products including 2 Beams with two Eros 100s and 2 Play Ones that are separated into two surround sounds with televisions I have 2 Sonos amps that operate outside speakers in the roof soffits of home and ceiling speakers in another room inside house - I have three additional Play Ones that act alone in separate bedrooms Love them all but set up up is sketchy and there are bugs - have spent hours on phone and SONOS has not resolved some but still worth it all
Pros: Easy to use, Superior Sound, Versatile, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Bluetooth gets interrupted by eArc
on March 6, 2024
Posted by: Somos fix eArc
from San Jose, CA
Verified Purchase:Yes
This speaker is great, however, when I need to use my AirPods late at night, I have to physically disconnect the hdmi cable from the Sonos speaker in order for that to be possible. Otherwise, e arc will overide your Bluetooth devices after 1-2 seconds. Extremely annoying
Pros: Versatile
Cons: Must disconnect speaker to use AirPods
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Apprehensive at first, good product.
on March 4, 2024
Posted by: Wil
from Wichita Falls TX
Verified Purchase:Yes
I was a bit apprehensive about purchasing this since I was a bit outside my budget but I went ahead and took a chance. The set-up was very easy, the packaging was protective and elegant (nice touch). The sound is rich and textured. I am please with my purchase.
Pros: Easy To Setup, Easy to use, Night Mode, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I am hooked
on March 4, 2024
Posted by: Moody
from Seattle, WA
Verified Purchase:Yes
Amazing soundbar that produces a truly immersive experience. I can't believe we were relying on our standard TV speakers all these years. It takes your movie experience to a whole new level. The setup was seamless and easy. This is my first Sonos purchase, and fair to say, I am absolutely hooked. I love the fact that this is a modular system that we can keep adding to. The value for the money is most definitely there.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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