Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Great Sound
on March 28, 2024
Posted by: blueumbrella
from Seattle Washington
Verified Purchase:Yes
I switched the original Beam for the Beam (Gen 2), and definitely noticed a difference. I installed this on a very old Sony TV, which does have a HMDI slot, and had a little trouble getting things to work, likely because of me. However, I highly recommend it, especially if you have an other Sonos products.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Terrific sound
on March 28, 2024
Posted by: Rocco
from NC
Verified Purchase:Yes
This product is the best I have tried and I tired JBL, Zvox, LG Sound, and Bose. However it was not something that my parents could have connected. It didn't have very specific directions and no manual accompanying it. I had to go on line and scan a QR code and this is something my parents couldn't do or something my wife couldn't have done either. It is a shame because specific connection instructions included could have made it way easier and user friendly. I keep getting texts and emails telling me of more features about this product, but that is not the way I want to work installing something; I want clear steps. I would reccomend it to a friend if I knew their specific skills would allow them to figure out the connections, options and feature. To make any optional adjustments you have to down load an app to your phone and adjust from there.
Pros: Night Mode, Speech enhancement, Superior Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Clear sound
on March 28, 2024
Posted by: Mike
from Virginia
Verified Purchase:Yes
Very good addition to home theater, with clear crisp sound, however, it's missing the bottom.
Pros: Dolby Digital 5.1, Easy To Setup, Wireless Surround Sound
Cons: Need base add-on
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Here ya go
on March 28, 2024
Posted by: Clyde
from Vero Beach
Verified Purchase:Yes
Love the bar. Can't wait to finish the system
Pros: Easy To Setup, Easy to use, Night Mode, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Outstanding
on March 28, 2024
Posted by: JP
from Edmonton AB Canada
Verified Purchase:Yes
I am using the Beam 2 on my Mac via Airplay 2. The sound for movies is excellent as is Apple spatial music. There's no small e-arc monitors/tvs available at the moment, so I can't fully utilize the speaker. I'm hoping that more manufacturers start adding e-arc to their devices moving forward. In the meantime, I am enjoying what it currently offers and look forward to having Dolby Atmos surround in future.
Pros: Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Nita's good as I had hoped
on March 28, 2024
Posted by: JK
from Calgary, Alberta Canada
Verified Purchase:Yes
We have it set up with 2 rear Sonos speakers about 8 ft behind our tv watching location and speech is good but not great
Pros: Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Loving my Sonos systems
on March 27, 2024
Posted by: Mr Whiskers
from Madison, WI
Verified Purchase:Yes
This is my second beam and area 100 set I've purchased and love the sound and ease of use. My wife and I have found ourselves seamlessly streaming Sonos radio for the majority of most days. I additionally love the simplicity of grouping rooms to play music throughout the majority of our house. We need more!!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Not as good as the playbar
on March 27, 2024
Posted by: Denny
from Blue bell ,pa
Verified Purchase:Yes
Will keep playbar and return. In today market set up has to be easier.
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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