Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: Not an apple user
from UK
Verified Purchase:Yes
It's fine, but to get access to the best of it apparently you need an iPhone which I do not have. I have a Samsung phone, and I have a mac computer, but apparently neither are good enough to use the tuning build into it so I am stuck on basic mode forever. I will return it at get something better.
Pros: Dolby Digital 5.1, Easy To Setup
Cons: Difficult To Setup, Only good if you are forced to use apple phones, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Money Changer
from Scottsdale, AZ
Verified Purchase:Yes
The packaging is superb, the instructions are user friendly, the sound is awesome and the SONOS customer support is amazing...thee best for the buck!...Their consistency in producing top shelf products is remarkable. I have enjoyed the fact you can use a start with a sound bar and/or ad additional SONOS products to further expand and enhance your sound system to your individual preferences...j
Pros: Aesthetically designed, Easy To Setup, Easy to use, Quality Sound, Versatile
Cons: No cons
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Malcolm
from Palm Desert, CA
Verified Purchase:Yes
We have a room with high ceilings that made listening to our tv difficult. A friend gave us this speaker and it is nothing short of awesome. So incredibly easy to set up and the sound is amazing.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Need a special hdmi port for good sound and no remote
on April 13, 2024
Posted by: Elemendoc
from Santa Rosa
Verified Purchase:Yes
After listening to amazing sound at the store, we bought it. No one told us you need a special hdmi port to get the sound...plus, unless you have a modern universal remote or cell phone, it doesn't come with its own remote...
Pros: Easy To Setup
Cons: Difficult to Use, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Daias daddy
from Wilmington
Verified Purchase:Yes
Sound bar has great sound, very clear voices, connections are super finicky, constantly having to adjust the HDMI connection as it drops off for no apparent reason
Pros: Easy To Setup, Easy to use, Speech enhancement, Wireless Surround Sound
Cons: Unreliable
Written by a customer while visiting sonos.com
Posted by: Rodney Dangerfield
from Toronto, Canada
Verified Purchase:Yes
Sonos speakers are wireless, loud and group well together! Addictive - once you buy one Sonos speaker, must buy another!
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Once you add Sonos speaker, audio comes alive!, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: JD
from Murray, UT
Verified Purchase:Yes
Though a bit pricey, this item is definitely an investment as you can add on to it. I am very impressed with the sound quality and even just the sound bar has awesome bass. I can't wait to purchase the subwoofer for it. It is a little bit of a technological hassle to set up, but no fret it can be done. Other than that. Don't hesitate, the sound is amazing.
Pros: Dolby Digital 5.1, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Hank M
from Bel Air, MD
Verified Purchase:Yes
I am disappointed with the "Speech Enhancement" feature. In my opinion there is very little difference in dialogue sound with the Speech Enhancement turned on.
Pros: Easy To Setup, Easy to use, Night Mode, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com