Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
I am in love with my Sono Beam
on January 2, 2022
Posted by: Desert cub
from Palm Springs California
Loving the sound from my system. I'll be adding the surround speakers to complete my system in the living room
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great product but difficult to set up
on January 2, 2022
Posted by: Five Dragon
from San Angelo, TX
I bought the product to use with my new tv in the family room. It is great product with great sound quality movies and sports. However, the set up was difficult. It would be nice to have the option of setting it up connecting thru tv instead of using apps on the phone.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Simply Love This Product
on January 1, 2022
Posted by: Billy
from Little River, SC
The sound is incredible... couldn't believe how this sound-bar could produce such rich tones.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Outstanding!! except....
on December 30, 2021
Posted by: Chev
from PEI, Canada
Everything is outstanding as advertised. My one issue was that the true sound room setup isn't yet available on my app because my phone is too new... Sonos, you're a premium brand, you should have this update out by now on your app so I can use all the features on my soundbar.
Pros: Expandable, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound from a smaller soundbar
on December 29, 2021
Posted by: IJE
from Scottsdale, AZ
Only area of concern is that it loses connectivity with my Alexa account as well as my internet connection. I need to constantly pull the power cord out and reconnect to the internet.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Be wary, it is not easy to install.
on December 28, 2021
Posted by: John
from Kingston, Ontario
I bought two Beam 2's for Xmas, one for myself and one for my daughter. We are both having trouble getting our Sonos to work properly.
Pros: Superior Sound
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Decent bar but lacks punch and is not a good stand alone
on December 27, 2021
Posted by: Will
from Atlanta
The biggest downside is that the sound quality is pretty poor for the price. Additionally I have to have 2 sonos one speakers to set up surround sound when it would be nice to he able to do it with just one.
Pros: Easy to Set Up, Streams All My Music, and More
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Missing things.
on December 26, 2021
Posted by: Bob
from Anchorage Alaska
Needs Bluetooth and remote.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: No Remote Control
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com