Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
3 out of 5
3
Good sound, but...
on January 9, 2022
Posted by: Rob K
from NH
Swapped out my surround system for the Beam. I thought it would be a one for one, but it's definitely not. I had to reconfigure my Sonos system to setup surround using Play One's from different areas in the house. The Beam alone is not up to the task of replacing an existing surround system. I wish I had known that when I bought it. I'm happy now that I moved some things around, but it didn't meet my initial expectations.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Wireless
Cons: Poor Sound Quality
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Excellent product. I would buy this product again and again.
on January 9, 2022
Posted by: Art
from Norfolk, VA
At first, when looking at the product, I thought it would be hard to set up, but it was easy. The sound is GREAT!
Pros: Easy to Set Up, Free Control Options, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great addition to our family entertainment system!
on January 9, 2022
Posted by: Rick
from Twinsburg, Ohio
Full room sound at low volume and high. Highly recommend this product excited to add surround sound.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love my SONOS
on January 9, 2022
Posted by: MattyMatt
from Dallas, Texas
Best Christmas present ever. Changed my TV viewing to where I actually love watching movies at home now. Sound is incredible.
Pros: Easy to Set Up, Free Control Options, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
I would NEVER purchase this item
on January 9, 2022
Posted by: Sha
from Colorado
Use for sound during TV watching.
Cons: Difficult Setup, Difficult to Use, Poor Sound Quality, Sound is shallow supposed base notes horrible, Sound stops & is garbled at times, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Still not sure.
on January 9, 2022
Posted by: Mike
from N.B. Canada
Love the sound. Friggy that I can't play directly from apps, and frustrated that some apps (YouTube for example) can't be played at all when your and Android user. I am on the fence about recommending this device just because of connectivity.
Pros: Easy to Set Up, Expandable, Superior Sound
Cons: Can't play sound from all my apps.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would definitely buy this product again
on January 8, 2022
Posted by: Pedah
from Las Vegas
Set up Sonos1 Gen 2 in living room and the sound presentation is like sitting orchestra at a broadway show. Great clarity and good base.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Very good sound quality for size and price
on January 8, 2022
Posted by: RENÉ
from Montreal
Using it mostly for movies and very satisfied. Above my expectations!
Pros: Superior Sound, Wireless
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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