Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Definitely would buy more product like this, can't say enoug
on January 15, 2022
Posted by: Movie lvr
from Rialto, ca
Great in my TV room.
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Defected Item
on January 15, 2022
Posted by: Stacey W
from Cincinnati, OH
I ordered My Sonos Beam Generation 2 after Thanksgiving 2021. Setting it up was pretty easy and at first it sounded great. After a couple of weeks I noticed the lips syncing was way off. The sound also started cutting in and out very frequently. I tried to switch in-between my TV speakers and the soundbar, as well as unplugging and re-plugging it back in and nothing seemed to work. I requested an exchange so hopefully the replacement works better.
Cons: Not in Sync, Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
My first Sonos product, amazing sound
on January 15, 2022
Posted by: RCH
from Winnipeg, Mb.
Usually buy Bose products because of their small speaker technology but gave Sonos a try and really impressed me! The price point was great
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Nice
on January 14, 2022
Posted by: Ed
from Frisco, TX
Easy to set up. Nice addition to TV sound
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound bar
on January 13, 2022
Posted by: Bob
from Atlantic City, NJ
I use the Sonos beam sound bar for my samsung 75" television. The sound is amazing and far superior to my Polk sound bar. The set up is very easy even for me who is not technology savvy.
Pros: Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great Product but won't stay connected to power cord!
on January 13, 2022
Posted by: Pennsylvania user
from Pittsburgh, PA
I love my Beam but am having trouble keeping the power cord connected. It fits so loose that is falls out. This happens quite often and I don't understand any way of plugging it into the Beam and it fitting snugly. Do I have a faulty power cord or is the connection too far inside the Beam for it to plug in properly?
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Power cord fits extremely loose
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Wonderful sound, replaced a surround sound Bose system
on January 12, 2022
Posted by: The TV movie fan.
from Boston MA
Love the way it provides a super sound for our big screen Sony TV. Interface and set-up is very straight forward.
Pros: Easy to Set Up, Expandable, Free Control Options, Superior Sound, Wireless
Cons: Sometimes has to be re-booted to connect to TV
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
i think so
on January 12, 2022
Posted by: steve
from ottawa, on
Home theatre if I can get the words to match up with my satellite tv receiver
Pros: Easy to Set Up, Expandable, Wireless
Written by a customer while visiting sonos.com
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