Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
I would buy this product again
on January 28, 2022
Posted by: Ken
from Westbury, NY
We love our new Sonos Beam (gen 2). I clearly separates dialog from background effects and music. It was easy to set-up and fills the room with quality sound!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Wow!!!!!!
on January 28, 2022
Posted by: Toe
from Pensacola, Fl
My wife bought me this for the garage/Man Cave TV....So amazing and very satisfied!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Great sound but TV remote paired with the Beam just ok
on January 27, 2022
Posted by: JR
from Glendale, AZ
Installation was easy and sound is great. I followed the instruction to pair my TV remote so I can control the Beam with just one TV remote but you have to come very close to the Beam to get the remote to work. I'm assuming it the mechanism in the Beam that is not very sensitive...
Pros: Dolby Digital 5.1, Easy To Setup, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Easiest set up ever.
on January 26, 2022
Posted by: Gerti
from Buffalo NY
We use the sound bar for regular TV, sporting events, and movies. The sound is outstanding for our large family room.
Pros: Easy to Set Up, Expandable, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Exactly what I wanted
on January 25, 2022
Posted by: Steve
from San Diego
Recently updated to an LG G1 and was overall unsatisfied with how the TV sounded in our wallmount. I have a small condo, but the living room has cathedral double high ceilings. So I was really interested in a soundbar that could handle dolby ATMOS but also had no upward firing speakers knowing that those wouldn't work right with our awkward ceiling and wall positioning. Overall speaker sound from the new Gen 2 Soundbar is drastically better than the TV. Multiple options allow you to quickly boost speech clarity or reduce loud sounds at night. It gets louder than I need while maintaining clear sound. And I would also say it has more base than I need for a condo where I don't want to annoy the neighbors. But If I move I could add a sub later. Setup is super easy, and the app is fairly easy to use. Better than my setup and software experience with 2021 and 2022 LG tvs. Had a tiny bit of trouble figuring out how to double check the speaker settings, but otherwise it all worked out of the box in a few minutes of setup.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Beam (Gen 2)
on January 25, 2022
Posted by: Val
from Jacksonville, FL
Tried using the Beam (Gen2) as a sound bar with LG OLED 65" TV; unfortunately these devices are not completely compatible. If I want the sound bar to work, I can't use the TV remote to control other devices; or I can disconnect the sound bar, and use the TV remote with other devices (Xbox, etc.). Sound quality seemed OK.
Cons: Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love all my Sonos systems
on January 25, 2022
Posted by: Grinder
from Cary NC
Easy to set up and use. I have a couple of Sonos systems. Have never been disappointed or had second thoughts about my purchase .
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Wonderful
on January 24, 2022
Posted by: Ginny
from Detroit, Michigan metro
Hearing deficient persons and those with hearing problems find that in addition to excellent rich sound, this also clarifies speech and makes it easier to understand dialogue
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Written by a customer while visiting sonos.com
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