Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
I am looking forward to another speakers to Bluetooth
on February 3, 2022
Posted by: Biggs
from Meriden ct
Excellent sound quality,.durability and the app works great . I love the wireless Bluetooth feature able to add on as you please was an excellent idea
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Packs the most sound into the smallest package
on February 2, 2022
Posted by: Drew
from Atlanta
I got the beam2 honestly because my wife just wouldn't budge on the ARC as much as I tried to convince her. Now that I've had the beam2 for a few weeks using it both as our TV sound system and home stereo it has really impressed me, the simulated ATMOS is pretty cool and while not as effective as top firing or true ceiling speakers it's still a massive improvement over the TV alone. I've tried it playing music on full volume and there was zero distortion. Alexa integration and streaming from phone has been seamless, thanks sonos for raising the "bar"✌
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Small Size and Great Speaker
on February 2, 2022
Posted by: Dan B
from Collingswood NJ
The sound from the speaker is great and controls via app are easy and the automatic switching to TV is great. The only issue is the syncing of the audio and video specifically noticeable for dialogue. The offset is adjustable but seems to be different depending on what source we are using: cable, netflix, etc. So, looking into options to correct that.
Pros: Easy To Setup, Easy to use
Cons: audio / video sync
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Replacement for 70s vintage Mcintosh
on February 1, 2022
Posted by: Wayward
from Spokane, WA.
I bought the Beam with a pair of One SL speakers. My McIntosh system has degraded and is in need of repair. I am having trouble finding someone to service this equipment. I felt I would buy and use the Sonos in the meantime. I thoroughly enjoy this equipment. I opted to separate the One speakers. I have one in the kitchen and one in the living room with the Beam. This configuration works well and allows me to listen to music in the kitchen only or in both the kitchen and living room. I keep the living room One close to where I typically sit. This allows me to adjust the volume for my listening pleasure without annoying the rest of the family. Having the McIntosh serviced doesn't seem so important anymore.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would recommend this sound bar!
on February 1, 2022
Posted by: Hulltech
from Eastern Passage Nova Scotia
The bar was easy to set up and connect! Sounds great, would like to add rear speakers and sub but the sub is very costly!
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound
Cons: Was looking to add the sub, pretty pricey for it
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I have told my friends to buy.
on January 30, 2022
Posted by: Glenno
from Columbus Ohio
All the past sound bars in this price range have been just speakers, this small size puts out a big sound. That is more likable, meaning just great sound what you'd expect from a full surround 5.1 system. Easy to set up was a pleasant experience. Unless you have a huge room I find the base does not require a sub. I also appreciate how easily it plays music from my iPhone. Buy it hook it up and enjoy.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
1000% love the sound
on January 29, 2022
Posted by: Jack
from Naples, Florida
Had Bose, it burned out and the person working on it told us about Sonos ...we love it
Pros: Easy To Setup, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Installation
on January 29, 2022
Posted by: Steve
from Vermont
At 73, technology left me behind years ago, so I was hesitant but the Beam basically installs itself. Great sound from TV and Apple Music and Alexa is a flirt.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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