Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Better than anything out there
on February 8, 2022
Posted by: Sarbear1974
from Etowah, NC
I listened to quite a few systems and thought I wanted a Bose system until I heard Sonos. Wow!! Welcome to the new master of sound. This blows everything out of the water. My friends all comment on it. And once I used true sounds it really rocks.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound
on February 7, 2022
Posted by: MikeA
from New Hampshire
I would like to see you develop a beam soundbar with a built in subwoofer at a reasonable price.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great look/sound by won't play Alexa music
on February 7, 2022
Posted by: ClareMarie
from Palm Springs, CA
It's an improvement from my 5 year old Denon and mutes/changes volume thru Alexa which is one of the reasons I purchased it. However, it won't play my music, stating that Sonos is not enabled in Alexa which it is. I have 3 Amazon echo devices in my house but NONE active in the same room as the SoundBar so that is not an excuse for this limitation. Also, this soundbar app for modulating sound is only download-able on an IPad or Iphone. I have an Android phone and an IPad that is not new enough to be compatible with the app.
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Not what I thought it would do
on February 6, 2022
Posted by: Gary in Idaho
from McCall Idaho
I asked the sales rep if the product was a good choice for dialogue. He said emphatically it is. I still have to use subtitles to get the dialogue. I'm sure it's a good product but it's not what I thought it would be.
Pros: Easy To Setup, Easy to use, Versatile
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Much better than I thought!!
on February 6, 2022
Posted by: Chris
from Fort Lauderdale, FL
This product has an amazing sound! I was surprised by the quality and the easy it was to install it!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Fill your home with sound
on February 5, 2022
Posted by: DC
from Los Angeles
Love this speaker. Basically surround sound just from this one speaker. I highly recommend the sub to pair with it to really get the most out of it. Love the Sonos environment where you can easily link speakers together to have music everywhere.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Perfect, except for...
on February 4, 2022
Posted by: Mettaman
from Long Island, NY
...voice sync when connected to my LG OLED B7 65" and Optimum TV. I upgraded to Gen 2 hoping the better processor would fix sound sync issues but no luck. Still, the Beam is far superior to the TV speakers and I'm going to keep it and continue working on a way to fix the sound sync.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Amazing sound by itself but with the sub WOW!!
on February 3, 2022
Posted by: DaveC
from North carolina
The beam has awesome sound depth for a sound bar. Somewhat of a learning curve since it's my first time setting up a Sonos speaker. But nothing is better in my opinion.
Pros: Dolby Digital 5.1, Easy To Setup, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com