Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Sounds great, works great
on April 21, 2024
Posted by: Poopy Pants Man
from Florida
Verified Purchase:Yes
Earc cable, works awesome. Sync to the phone, works great. Sounds a lot bigger than its tiny footprint.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Didn't fill my small office like I thought it would
on April 20, 2024
Posted by: Jon
from St Pete FL
Verified Purchase:Yes
The sound bar doesn't fill my small office like I thought it would. Sound is ok but think I should've went for the next step up.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love this soundbar
on April 20, 2024
Posted by: Lee
from Chicago, IL
Verified Purchase:Yes
The setup was super easy, connected right to our tv and Fire TV Cube. Sound quality is amazing and I love how easy it is to connect other Sonos speakers with it. It's truly wireless. Cant promote this enough.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Perfect for apartment living
on April 19, 2024
Posted by: Krad
from Westchester, NY
Verified Purchase:Yes
The Beam checked a lot of boxes I was looking for, for my apartment. The walls are paper thin, where I can hear someone sneeze from the neighboring apartment, so I was a bit worried about getting more powerful speakers than the built-in tv ones. The Beam does an amazing job of filling the room with sound and providing a lot of clarity with voices and sounds. But also, the sound doesn't carry to other rooms (we don't have a door between the living area and other spaces), and I asked my neighbor to listen if we turned up the sound, if she could hear the sound from her apartment (back of speaker is where the shared wall is). We hit a volume of 50+ which was very loud for me and she said she couldn't hear it at all. This is a huge win. I find a volume in the 30s plenty for nearly all my watching and listening to music. It's so nice to be able to hear things so well without bothering others. I always worried that more powerful speakers would be overpowering or disruptive to others. But I find the power of Beam actually lets me listen to things at a quieter volume and hear things better than I ever have. Overall a great buy!
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing sound......
on April 19, 2024
Posted by: Jody
from West Palm Beach, FL
Verified Purchase:Yes
Excellent product to compliment any TV
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great
on April 19, 2024
Posted by: Tam Ham
from Mill Valley
Verified Purchase:Yes
Sounds great and is easy to use
Pros: Easy To Setup, Easy to use, Speech enhancement, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Perfect for my new Man Cave Upgrade
on April 19, 2024
Posted by: Mitchylee
from Los Angeles
Verified Purchase:Yes
I added this to go with my new 77" LG TV and the sound is fantastic!
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
App is not very flexible.
on April 17, 2024
Posted by: Manny
from Florida
Verified Purchase:Yes
Pretty good product. We still have some issues hearing words over music.
Pros: Easy To Setup, Wireless Surround Sound
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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