Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
2 out of 5
2
Good when it works
on March 5, 2022
Posted by: Ted
from Charlottesville
Usually after an hour of operation a distorted echoing sound develops. It usually corrects itself after a few minutes. I've submitted this to customer service including sending a video recording of the event. No fix.
Pros: Easy To Setup, Wireless Surround Sound
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
I love the product, but the sistem....
on February 28, 2022
Posted by: Lucas
from Santiago, chile
I have 7 sonos products in my home. I really love the sound. Im in Chile, and i have many problems in wireless. Doesn't work correctly. I use sonos with alexa and airplay. I recommend the product but no the sistem.
Pros: Dolby Digital 5.1, Wireless Surround Sound
Cons: Difficult To Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Sonos Beam
on February 27, 2022
Posted by: BW
from Birmingham
Like how I can operate sound with same remote as tv however sound quality is mediocre at best.
Pros: Easy To Setup, Easy to use, Versatile
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Unbelievable
on February 24, 2022
Posted by: Living room
from Indian Wells
We absolutely love the simplicity of the Beam 2. I can watch my favorite sports while my wife listens to her music. All from our phones.
Pros: Easy to use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Blah!
on February 24, 2022
Posted by: JK
from Owatonna,Mn
Doesn't really sound much better than my tv speaker
Pros: Easy To Setup, Easy to use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Tried Several, the Beam Slaps!
on February 22, 2022
Posted by: JR
from Pacific NW
I have a full on home theater set with the works and needed something small and gives great definition for my second smaller tv in the family room. Main take away it's a little pricier than most sound bars, but love the small foot print and the scalability of it. Most of all, the app for controlling settings is one of the best I've used. Really with my theater receiver was as easy to use.
Pros: Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Awesome Soundbar
on February 21, 2022
Posted by: Metal Dad
from Boston
I had bought this for a small room in our basement that was being redone, but I couldn't wait to hook it up so I put it in our bigger living room. This bar does not disappoint. I have it working with a sub and 2 ones and it sounds awesome. Guess I am going to be forced to buy the beam or the arc once the basement is done!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing sound!
on February 21, 2022
Posted by: Kever
from Toronto, On
Made a huge difference , to our home theatre experience!
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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