Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Amazing
on March 14, 2022
Posted by: Mark R
from Connecticut
Updated from the original play bar and this lol guy covers a lot of area with crisp and detailed sound. Must have the sub for the full effect.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Fantastic sound bar
on March 13, 2022
Posted by: DLo
from Edmonton, Alberts
I purchased the Beam to go with a new TV purchase as with the TV speakers, the sound had way too much treble. So, so easy to set up & the ease of use is incredible. The sound produced is excellent. I've set up my Beam to work with my google home & my Spotify account. LOVE this speaker. I will be looking at expanding my sound bar in the future with a Sonos product.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Fantastic sound, best sound imaginable
on March 13, 2022
Posted by: Rodamus
from Plattsburgh, New York
I had a Mac connected to a TV in my bedroom. I had the audio output to a conventional two-speaker stereo as well. Also, in my bedroom, I had a small Google assistant speaker. I replaced the speaker and the stereo with the Beam. First, I have not been able to connect the TV with the HDMI to Digital converter that came with it. I don't believe it works at all. I connect with Apple AirPlay as everything comes from the Mac anyway in this situation. Secondly, the Google assist part doesn't work as well as a regular Google speaker. It has some limitations when AirPlay is playing to it. But the worst is that - for no reason - it just says "Sorry, I didn't understand that." It just blurts it out, once in the middle of the night. I do like the Beam for it's sound. It is just what I hoped for after paying this price. It's just amazing! Apple AirPlay works really well on it.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
Cons: Google issues; ditital to HDMI converter problem
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Yes
on March 9, 2022
Posted by: Tnt
from Michigan
I use the as tv soundbar
Pros: Dolby Digital 5.1, Easy To Setup, Speech enhancement, Wireless Surround Sound
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product and concept again.
on March 8, 2022
Posted by: Ron
from Dallas
The answer to my dilemma. Thanks .
Pros: Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Yes
on March 7, 2022
Posted by: Steve
from Canada
Does not support other connected devices on certain apps. Disney and Amazon Prime for example.
Pros: Easy to Set Up, Superior Sound
Cons: Will not support other devices
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Excellent sound output! Very happy with this purchase!
on March 7, 2022
Posted by: Peaches
from Markham, ontario
Just bought a new TV but I wasn't satisfied with the tv sound. My son recommended me to get a Sonos as he also had one and very happy with it. Excellent sound! Enough sound output with the size of my family room. I'll soon get the Arc for my basement entertainment centre when it becomes available.
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
I would not buy this product again
on March 6, 2022
Posted by: Mitch
from N.J.
I bought this product to help with my hearing issues when using the sound system from my Samsung TV. The issue being during a movie or example the soft speaking part I had trouble hearing it. I had to turn up the volume, then the action part was way too loud. The sales person said he has this product and solved this issue for volume. I does re-direct the sound better put really doesn't do much for the other issues. Volume still needs to be adjusted constantly. Unless I am using it wrong.
Pros: Easy to use, Speech enhancement
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com