Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
worth it 1000%
on April 2, 2022
Posted by: miamiboy
from Miami FL
I know that Sonos is expensive, but if you want the most immersive and deep sound experience from your home this Beam 2 is a great place to begin your setup. The Dolby Atmos and surround sound ability is unmatched. The ability to set it up as a TV sound-bar and a speaker is amazing it's cohesiveness with my iPhone and Google Home ecosystem is so convenient. Great test is watching F1 racing or listening to the new Kodak Black Album "Back For Everything" in Dolby Atmos the production of that album is a great test for this system.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
all you need for quality sound of TV
on April 1, 2022
Posted by: mileshigh2
from Savannah GA
I like to keep things simple in a complicated world. Asked questions, got answers. Ordered...set up in 5 min. and on to a movie. No more words except to get one...
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Best product at that price. Hands down
on April 1, 2022
Posted by: Russgod
from Vancouver
So easy to use with free app.
Pros: Easy to Set Up, Expandable, Free Control Options, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Beam (Gen2)
on March 31, 2022
Posted by: MarfMarf
from Medicine Hst AB
This unit is easy to set up but it hates my new Hisense TV when cable vision is installed. I can connect it if I remove the hdmi cable tv connection but if I turn everything off it drops the sound bar. Tried everything to keep it connected but finally gave up. Connected to my Samsung tv in other room and works just fine even with cable tv connected.
Pros: Superior Sound, Wireless
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound. Difficult setup.
on March 30, 2022
Posted by: Imran
from Montreal, Canada
Great sound but the setup was difficult. I wish the app would tell me that Guest networks don't work, which I knew was a risk, but I was surprised that the Beam Gen 2 didn't support 5GHz Wi-Fi. I keep trying, especially since (if I read correctly) the app says that 5GHz was supported. I finally was able to set it up by activating my 2.4 GHz which I normally prefer off. The app is neat and easy to use. I look forward to expanding my setup with additional speakers. I might connect one with Ethernet to get SonosNet setup. Looking forward to it.
Pros: Expandable, Superior Sound
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
I like it but don't love it
on March 30, 2022
Posted by: wvhix
from louisville, ky
I bought the Beam after looking on several sites that rate the home theatre units. I was impressed with the reviews and pulled the trigger. After hooking it up, I found myself wanting a little more bass in the TV and music realm. I like everything about it but was left a little short on the depth and crispness of sound. I think it may be due to the next step being the sub package which in our livling/ family room I didn't think I was necessary.
Pros: Easy To Setup, Easy to use
Cons: Poor Sound Quality
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Alternative to expensive hifi setup
on March 30, 2022
Posted by: Nohoflyer
from Brooklyn, NY
I like how I can now play my music on a wired device without having to worry about constantly charging portable devices. Relatively easy setup. It really does make watching tv a better experience as well.
Pros: Easy to use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
I would not buy the Beam again
on March 29, 2022
Posted by: Dan
from London UK
The Beam mainly works through the Sonos app - and the Sonos app is terrible. I wish I hadn't bought Sonos. Their support service is a complete failure.
Cons: Difficult To Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com