Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Perfection!
on May 17, 2022
Posted by: Emelia J
from Los Angeles
I absolutely love this sound bar. It blends perfectly with my sonos 5 and had great sound. It gives bass and a surround sound feel to my Samsung TV. It was easy to install and begin using. I really appreciate the night mode since my roommate goes to bed way earlier than me.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Definitely a fan
on May 8, 2022
Posted by: Antonio
from New York
Use it for my living room tv. A big improvement over my previous soundsystem. Looking forward to purchasing the whole sonos set for surround sound.
Pros: Easy To Setup, Easy to use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
More than expected
on May 8, 2022
Posted by: Dave
from Denver
It is used in a bedroom sound bar system. I was hoping for better than TV sound with improved voices. Instead, I got a true surround sound experience with excellent voicing. It is much better than expected. It improved even more after running the Sonos room correction software.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
perfec gift
on May 4, 2022
Posted by: Papo
from Orange City Florida
It's the best system the sound is incredible, I'm Boss men but now I'm Sonos guy!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sounds amazing
on May 3, 2022
Posted by: Daniel
from Waukegan, IL
I have this soundbar connected to an eARC HDMI port on my TV with Dolby Atmos enabled on my first gen Apple TV 4K, and it really sounds amazing and it pretty much sounds like surround sound too on movies that are designed to take advantage of it. I also like how it does not require or use a standalone, separate subwoofer because everything seems to just be built right into the soundbar itself and if you turn up the bass all the way in the equalizer settings on the Sonos app, then you will not be disappointed with the amount of bass coming from just the soundbar itself. I am very impressed with this soundbar, and I think it was definitely worth the money that I spent on it. Thank you.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Clearly hear TV conversations
on May 2, 2022
Posted by: Kat
from RI
TV sound is good and love the Apple Music
Pros: Dolby Digital 5.1, Easy To Setup, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Spoken word not as good as I had hoped
on May 2, 2022
Posted by: Me
from Michigan
This product I was told would be an upgraded spoken word alternative, as my husband is losing his hearing I called your tech support and am not clear if virtual play will even help this if i borrow an i phone I tried your chat, only to end up in a loop with a digital chat, that would never let me chat with a real thinking being/ representative. unless of course you get my cell, my email and who knows what else... I am disappointed
Cons: spoken word not as hoped or expected
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy again!!!
on April 30, 2022
Posted by: Luc
from Qc, Canada
Love it. The sound of movies are perfect!!
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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