Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Beam 2
on September 10, 2022
Posted by: Cookster1
from Houston
Amazing software. Sounds great. So easy to use. So happy with the purchase.
Pros: Easy To Setup, Easy to use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing Sound
on September 2, 2022
Posted by: Brad
from Hinsdale IL
Very easy set up. Size and sound is just perfect. I have many Sonos products at home and this one doesn't disappoint.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing sound from this soundbar
on August 31, 2022
Posted by: BostonDM
from Boston, MA
I purchased the Sonos Beam to connect to my television in my main living area. I thought the sound from my television was not too bad overall, but the improvement in sound using the Beam has been absolutely amazing. The depth of the sound and the clarity is exceptional, and it seems like the room is filled with sound. I also like that when I stream music throughout the house, the Beam streams my music to the main area. I have other Sonos products in almost every room. Another really nice feature is that I can turn on other speakers in the Sonos app when I have the TV playing and can hear what is playing on the TV in other rooms. This is great for listening to news and such throughout the house. Connecting the Beam really was as simple as plugging it into the HDMI ARC port on my television and turning off my TV speakers. The Beam really did the rest of the configuration when I added it to my system through the Sonos app. Highly recommend this product!
Pros: Compact but powerful, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Not impressed
on August 30, 2022
Posted by: Fuego144
from NJ
The Beam just doesn't have enough power and acoustics for my liking.
Pros: Easy To Setup, Easy to use, Wireless Surround Sound
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Seems good so far
on August 30, 2022
Posted by: Bg22
from Houston
Like the product, not sure if fully impressed with unit for cost. Setup was difficult to get working with other Sonos speakers, but like Sonos once setup easy to use
Pros: Speech enhancement
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Totally Sold on Sonos stereo
on August 29, 2022
Posted by: Dave
from Columbus ohio
I purchased the Beam sound bar for my spare room because I thoroughly enjoy the arc and surround sound that I've had for a couple of years in the master bedroom. Superior sound, crystal clear sound. I highly recommend the Sonos Stereo System!!
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Just Not That Powerful
on August 28, 2022
Posted by: NYCDE
from Brooklyn, NY
TL/DR: Not powerful enough. Long Version: For context, I live in a small New York apartment. I love my Sonos speakers in general. I have several of the Sonos One units and then, last year, I purchased The Beam. Previously, I had an amplifier and a couple of fairly large Bose bookshelf speakers. But the whole thing took up so much room that I thought to myself, "This is such a small living room. I could open up so much space just by getting a really nice soundbar." Since I already had Sonos speakers, I figured it was a good idea to get the Beam, even though it was quite a bit more expensive than other soundbars. On the upside, it's a very beautiful piece of technology, super easy to sync and set up, and I LOVE how it effortlessly becomes the default speaker of the TV, no matter what input I am using. If I am watching AppleTV, it's the speaker. If I flip to regular TV, it's the speaker. No need to switch or push buttons or anything. I like that. But here's the thing. It's just not that powerful of a speaker. Specifically, in the summer, it's just not powerful enough to compete with my window unit air conditioner. Yes, I have a fairly annoying high-pitched air conditioner. And the Beam is no match for it. I have to really push the volume ALL the way up to be able to hear any dialogue at all. So what I end up doing is running the AC until the room is comfortable and then shutting it off to watch a movie or some TV until it gets too hot and then I do the process again or I just watch TV with some nice headphones. I wish this thing had more "oomph". Or I wish there were some settings that could get movie dialogue to pierce through my AC's whining. During the months when I don't need my AC, it's a completely serviceable. speaker.
Pros: Easy To Setup, Easy to use, Versatile, Wireless Surround Sound
Cons: Poor Sound Quality, Weak
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
love the product but dont buy it from sonos
on August 22, 2022
Posted by: bob
from oklahoma
idiots run the phones
Pros: Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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