Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
3
Good sound. Will not voice sync
on October 12, 2022
Posted by: Johnny
from Tampa
Tried everything to voice sync to TV. The sonos app will only allow positive adjustment which only makes the voice come through slower. Needs to be a negative adjustment to speed up to sync properly. Would give 5 stars if they fix this issue.
Pros: Superior Sound
Cons: Difficult to Use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Great sound but setting it up was very difficult
on October 12, 2022
Posted by: Bob
from Mammoth Lakes, CA
We purchased this for our vacation condo. The network is managed by the association, so we don't have any control over the router. After a day and a half of trying to connect the Beam to the network, we had to give up and connect it via an ethernet cable. The Beam works well and the sound is great. Sonos Tech Support sent me a list of incompatible hardware, and I was surprised to see so many manufacturers who's hardware is not supported. We installed Apple TV at the same time as our Sonos Beam. The Apple TV installation was simple Plug & Play. The Sonos Beam was not!
Pros: Speech enhancement, Superior Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I really like the sound and the convenience of the app.
on October 12, 2022
Posted by: Jim
from Plymouth, MA
We use the Beam as our sound for our TV and also for music.
Pros: Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy this product again
on October 11, 2022
Posted by: Walter
from St. John's Newfoundland,Canada
This product is used in bedroom for tv, sounds wonderful
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great products, easy setup, exceeded expectations!!!
on October 9, 2022
Posted by: Andy
from Philadelphia
This is in my smaller den, paired in a minute and easily controlled by my Xfinity remote. Love it!
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Good when it works but temperamental and difficult to
on October 7, 2022
Posted by: J
from Boston
I have the Sonos Beam and roam. They are expensive and sound good when they work. But the connection is temperamental the app never works. Updates can render it useless or require to reset you entire system. The roam supposedly connects with the beam but rarely works. Bottom line is it's great in theory but expensive, temperamental and doesn't really deliver its promises. Beware before you choose to invest in this system
Cons: Difficult To Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Love it
on October 7, 2022
Posted by: Hugo
from Clarksburg MD
Sonos has stepped up with the Beam 2.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Great for the size
on October 7, 2022
Posted by: Kyle
from Bossier City, LA
As mentioned, great for its size. I have it paired with 2 - Ones, and a sub in an 18'X20' room. Makes for a great center. Works well by itself as well.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com