Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
2
Sounds some as tv speaker - Disappointed
on October 15, 2022
Posted by: Cecile
from Daytona Beach, FL
Also have Sonos speakers for surround sound. Software to set up not easy. Would not buy again.
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Excellent sound would highly recommend this sound bar
on October 15, 2022
Posted by: Peter D
from Bethesda Maryland
The setup was so easy in fact so easy I was sure I missed something . I did go through the true play tuning knowing that I would need to redo it once I received my sub mini a few weeks later. The sound quality to my admittedly 65 ear old ears is fantastic ..
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Might try the Bose bar instead
on October 14, 2022
Posted by: Deb S
from Scottsdale, AZ
I bought the sonos beam to improve sound on my TV. Mainly to hear the dialogue more clearly. It is disappointing, don't feel it is much better than the TV's integral speaker. The Bose is supposed to have a setting for dialogue and is half the price so regret not starting there.
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Not for me
on October 14, 2022
Posted by: Mike D
from Canada
This product is of obvious quality and design. The only reason I sent it back was we found the the sound was too uni-directional. We had to be be sitting almost directly in front and at ear level to the speaker to enjoy the sound.
Pros: Expandable, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup, For myself, sound is too directional.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I love my new beam and sun mini
on October 14, 2022
Posted by: Sawtoothbiker
from Idaho
My new beam is connected with a seven mini into the SLs what a fantastic combination
Pros: Dolby Digital 5.1, Easy To Setup, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Good sound but functionality issues
on October 13, 2022
Posted by: Raven 49
from Millville, Delaware
The Beam Gen 2 is hooked to a tv (Samsung The Frame 2021). It provides a considerable improvement over the tv speaker. But, there are two issues which should have been addressed. Trueplay is a important feature of the speaker - I use an Android cell- and requires iOS for setting it up. So far, I'm not inclined to ask my Apple using friends to download the app. The other is a functionality issue that seems to be more prevalent. The volume decreases to zero if you pause a show for more than a couple of minutes and when the tv is turned off. Several forums indicate that Sonos doesn't seem to have a handle on it. These two issues would cause me to recommend a thorough comparison of other sound bars in this price range.
Pros: Easy To Setup
Cons: Only iOS for Trueplay
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Amazing product we are going to install one on every TV
on October 13, 2022
Posted by: Penny
from Vacaville
Our son Recommended the SONOS Beam and we are using the Sonos Beam with our large main TV and it has enhanced our enjoyment, The audio is louder and clearer and Easily heard throughout the area.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
The Sonos Beam Generation 2 produces amazing sound
on October 13, 2022
Posted by: Hal
from Hamilton, NJ
I use the Beam (2) as external sound system for surround sound withy Sony OLED TV. I also get amazing sound when playing my music playlist as well. It generates amazing clear all around sound. Far better than the Sonos Sound Bar I had.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com