Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Excellent purchase
on October 18, 2022
Posted by: Tennis
from Palm Coast Fl
When I purchased this I thought it would be just another sound bar and I would be returning it. I am totally surprised that this beam has a wonderful clear sound. I'm very happy with my Sonos purchase.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
I am really disappointed
on October 18, 2022
Posted by: VS
from New York, NY
Purchased last year and it stopped working all the sudden Can not make it work with my smart TV with or without WIFI Tried everything, spent a lot of time fixing the issue using all the available instructions and finally just gave up
Cons: Difficult To Setup, Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Much better than before, but not perfect
on October 18, 2022
Posted by: Judy D
from Miami Beach, FL
I added the Beam to my tv, because I heard this was a top of the line sound bar. I was having issues previously hearing & understanding what was said while watching tv, probably mostly due to a hearing problem. I must say, the Beam has made my listening experience much better, although not as good as I had hoped. I can always turn the volume up, but I don't find the clarity to be as good as I'd expected. I am still glad I added the Beam, because it has made things better.
Pros: Easy to use, Versatile
Cons: Poor Sound Quality
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Sound is the Best ever
on October 18, 2022
Posted by: None
from Sedona AZ
We. were having trouble understanding diction and hearing all the available verbal sounds with our old system. An expert in sound systems recommended that we install a Sonos Beam. He said it is one of the best, and Crutchfield is the retailer to use. He was right on both counts!
Pros: Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Very nice product
on October 17, 2022
Posted by: Peter
from Browns Mills,nj
The beam gets very loud with out any cracking. Would like a dedicated remote though.
Pros: Easy to use
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Beam 2 with sub mini is stunning
on October 16, 2022
Posted by: Koda
from Washington state
Use these 2 speakers with a TV that has dialogue enhancement. They certainly enhance that and would be enough, but the overall sound quality was very surprising for movies and music. The Beam 2 and sub mini replaced a stereo system with tower , surround speakers and the Sonos speakers are superior in comparison.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
sounds very good
on October 16, 2022
Posted by: Pa
from Michigan
sounds great must have for most new flatscreen Tv's
Pros: Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Sonos did it AGAIN!
on October 16, 2022
Posted by: Brooklyn Fan
from Brooklyn NY
I was told that when you buy the best you're never disappointed. That continues to be my experience with all of my Sonos purchases including my most recent acquisition of the Beam Gen 2. I love the sound quality when using my TV or listening to music via my Sonos app. I also enjoy the option of having access to Alexa or Sonos voice assistant technology on this device. I'm encouraged to add the Sonos Mini Sub but time will tell....
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com