Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Great sound. Very clear.
on October 31, 2022
Posted by: Mr. TV
from Austin Kentucky
I use this soundbar with a 40 inch Samsung 4K TV
Pros: Easy To Setup, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Beautiful and packs a punch
on October 29, 2022
Posted by: Dr d
from Miami
Very nice, aesthetically pleasing and sound is amazing. Replaced two standing speakers without notice.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Yes I can buy this product again
on October 29, 2022
Posted by: Rishi Benani
from Martinsburg, Wv
Nice sound system and also good work with iPhone easy to connect with Bluetooth devices.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound with nice features
on October 28, 2022
Posted by: ItalianoOcho
from Tacoma, WA
Nice soundbar, sound is great in our family room. Smart features with Google Assistant and the Sonos app are nice to have. Setup was easy.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Easy set up but sound doesn't match up to movements/speech
on October 28, 2022
Posted by: New Owner of Beam Gen 2
from Raleigh, NC
Will agree it was easy to set up and get working. Unfortunately on some channels and some programs the audio doesn't match the mouth movements which is an awful viewing experience. I know there are probably a bunch of settings that I should be adjusting, but I don't know what they are, and I was hoping it would kind of "just work" without having to do a bunch of confusing settings manipulation.
Pros: Easy To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
So wish it worked
on October 26, 2022
Posted by: Deborah Cross
from Palatine, IL
I love Sonos products! Unfortunately, the Sonos beam does not play nice with my Roku streaming stick. So I cannot pair the sonos soundbar to my tv with the Roku streaming stick. Had no idea. Didn't save boxes and couldn't return. Totally bummed!!! Can't understand why.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sonos "beam" speaker (I'm hard of hearing)
on October 25, 2022
Posted by: trapr
from IL
This is a great speaker and I will add more speakers later. Easy to set up AND the sound is GREAT I wear hearing ads and with this speaker I don't need them and the voices when pealpe skear I can hear them now without turning up the volume to almost max! somewhat pricey ($500.00) but now i can hear and understand when people speak on tv!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: Cost
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
NICE!
on October 24, 2022
Posted by: vgc709
from Central Texas
Love my setup with beam,sub mini and 2 one sl I only wish I could use truplay with android
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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