Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
4 out of 5
4
I like it.n no
on November 6, 2022
Posted by: rsbmwrider
from Manlius, NY
Easy set up and can be used with tv remote!!!!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Trying to get it right
on November 5, 2022
Posted by: MikeO
from FFG, TN
Trying to correct a lag between audio and tv video
Pros: Easy To Setup, Easy to use
Cons: Difficult to sync audio and video
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
Beautiful Soundbar
on November 4, 2022
Posted by: Marwhiclava
from Memphis, TN
Our old (8+ years) soundbar looked out of place after we changed up our living room. The Beam is exactly what the new space needed, I love that it's not as long as a conventional soundbar. It sounds great, but I gave it 4 stars because our old bottom-of-the-line Samsung didn't sound bad, and I'm not sure we can tell the difference.
Pros: Design, Easy To Setup, Easy to use
Cons: Cost
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Delighted and Satisfied
on November 4, 2022
Posted by: JackBjack
from Monterey Park
I truly am a musician and have always been very "picky" about sound quality. The 2nd Gen Beam is really great at delivering high quality sound without overkill. Meaning, the bass is great and the treble is ideal. I don't need the subwoofer here in my average sized bedroom. There is nothing in my ears that says I need anything more than what this soundbar delivers. Love the compactness of it. Truly delighted and satisfied. The Sonos app was easy to use to facilitate the set up. Thank you.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Quality
on November 3, 2022
Posted by: J.D.
from Portland, Oregon
Great sound bar for my 65in QLED. Love the atmos compatibility. Quality sound, quality app, super easy to set up. Checks all the boxes.
Pros: Dolby Atmos, Easy To Setup, Superior Sound
Cons: Cost/Pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great Sound. Easy set up!
on November 2, 2022
Posted by: Orangebird
from Florida
So much better than TV speakers. really like the amount of control you have through the app. Ordered a pair of "One's" to expand the emersion. Sub Mini next?
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Perfect for my office
on November 2, 2022
Posted by: Sunshineman
from Gilbert,AZ
This is the perfect sound bar for my office. Two 32" 4K monitors. One connected to the Beam and a Roku. Can listen to music while I work or watch a movie if I need a break. Sound is rich and deep, full and immersive. Love the 'hey Sonos' feature as I can't use Alexa in my office. Too much confidential info being discussed to have Amazon listening in. Voice control does what I need it to do. Paired it with the mini-sub yo give the lows just enough more punch to make it perfect. Strictly speaking it doesn't need the sub but having it makes an incremental difference.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Outstanding!
on November 1, 2022
Posted by: Martin
from Charlotte
I have hearing aids that are not very good. Before the Beam we had to have the volume on the TV too loud for my wife and I could barely hear it. We invested in the Beam 2nd and it is FANTASTIC. Now my wife asks me to turn it up a little bit and I can hear it crystal clear at the low volume. The voice enhancement is a bit too shrill for me but my wife can't really hear a difference when I turn it on!!! Set-up was simple. The app is great. Streaming is wonderful.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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