Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
Fixed my problem hearing the TV
on November 11, 2022
Posted by: lab100
from San Diego, California
I'm 68 and I've noticed that my hearing has become slightly worse. I had an older model LG soundbar hooked up to my TV in our family room. I was having problems making out some words and my wife always complains that the TV's too loud. I recently replaced the old sound bar with a Sonos Beam. It immediately solved both problems. The sound is crisp and clear and I no longer have trouble making out the words spoken. And my wife has stopped complaining about the volume because I am able to keep it law. Sonos products are high-end and more expensive. I walked away from buying the Beam soundbar several times before finally taking the plunge. But I'm glad I got it. What price should I put on being able to hear everything? I rate this soundbar a clear winner. I am delighted with the performance so far.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Beam 2
on November 10, 2022
Posted by: Max
from Huntsville
Had to use the optical cable because I don't have ARC on my TV. Had some trouble getting the AT&T remote to work for the volume but am good now. Sounds great listening to music
Pros: Easy to use, Versatile
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Not compatible with S1 system
on November 10, 2022
Posted by: Dave
from Colorado
Surprised and disappointed to find Beam gen2 was not compatible with my existing Sonos system. Did not want separate systems that were not integrated, so returned it.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Delivers great sound but no DTS
on November 8, 2022
Posted by: Julien Pierre
from Kuala Lumpur, Malaysis
I have pair my Beam with two IKEA symfonisk lamps and the sound is really great, it delivers well in a medium living room and frankly is easy to set up. Trueplay is really helping getting sounds all over the place. The real dealbreaker, and you really want to consider this before buying it, it's that it doesn't support recent DTS codec such as DTS-HD or DTS-X. Considering that the majority of Blu-ray and 4k releases are DTS, you'd end up with not being able to play those on the Soundbar. If you only use Netflix or Apple TV+, you're good.
Pros: Dolby Digital 5.1, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
Cons: NO DTS
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Best bang for your buck!
on November 7, 2022
Posted by: JT
from Denver CO
The sound that comes out of this little guy is incredible, movies are awesome to watch and I'm very impressed with the base that this thing produces. I am going to add the subwoofer eventually but may not need too.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Pleasantly surprised
on November 6, 2022
Posted by: MT
from Nebraska
There is a lot of sound coming from this "little" sound bar. It was very easy to set up... literally 3 steps. You can control it with the Sonos app or your tv remote. The sound is crisp and clear and loud. The louder the better IMO. I would've given it a 5 star rating but there is a slight lag from sound to mouths moving on screen and I wish it was just a tad more bassy. Great product and would definitely buy it again.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would buy again
on November 6, 2022
Posted by: Richard
from Calgary alberta
Sounds great
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Sound is the best, Alexa tragic
on November 6, 2022
Posted by: Peter
from Prague, Czechia
Sound is really the best in this price category, with or without using Dolby Atmos. That's why I bought it primarily. But if you want to use it also as a proper Alexa Assistant, it is not usable. It can do lot less than my old Echo Dot Gen 2, I wanted to replace it with Beam but no way... Multiroom with Alexa devices is also not possible as well. And as a bonus, you have to fake your location to make it work in all Alexa supported countries, because Beam only supports a few. But sound is really good so I keep it anyway, even if Alexa implementation is bad, so I keep Echo Dot right next to it.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound
Cons: Alexa implementation
I would recommend this to a friend!
Written by a customer while visiting sonos.com