Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
4
Excellent Sound, but.....
on December 6, 2022
Posted by: RC
from Temecula
Pros: Excellent sound even without a subwoofer. Works well so far with new Samsung Q7 TV. Cons: Tedious and sometimes awkward connection process. Would much prefer that at least volume, bass, and treble be controllable by a dedicated remote rather than your phone. Also, what happens when the TV company or cell phone company updates something that doesn't work well with Sonos, or vice versa?
Pros: Superior Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great voice reproduction
on December 5, 2022
Posted by: Max
from Calgary
Makes watching tv fun again. Easy to catch even the trickiest dialogue.
Pros: Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Would buy it again
on December 5, 2022
Posted by: Jimp
from Williams Lake BC Canada
I use the beam to watch tv. I use my stereo to listen to music as it has too much power for tv
Pros: Easy to Set Up, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
expecting more
on December 5, 2022
Posted by: JDinOrl
from Orlando FL
I was led to believe this would sound bolder and fuller. But I have to say I'm a bit underwhelmed.
Pros: Wireless Surround Sound
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Almost perfect
on December 5, 2022
Posted by: Djmjr
from Boston
I absolutely love the new Sonos beam. I've listened to hours of music on it. Mostly rock, metal and country. Every song is so clear and each note is so crisp. I just wish the sound bar had better bass, but that is mostly fixed in the EQ. For movies it is insane! To test the sound bar I put on the avengers movie and it sounded like a real movie theater. I just wish it wasn't so expensive to add a sub woofer.
Pros: Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile
Cons: Bass
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Clear sound
on December 5, 2022
Posted by: Paresh
from Canada
Easy setup, plug and play Provides great depth and sound
Pros: Easy to Set Up, Expandable, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Sound and features are great, but major privacy concerns w A
on December 4, 2022
Posted by: Jerzsubbie
from Davidson, NC
I would say I don't understand why the app requires me to share my location during setup, but I do. And it's completely unnecessary. I was on the fence of returning the soundbar and going with a different brand, and frankly I still may. The Sonos app does not NEED to know my exact location in order to perform its function as a network connected audio device. It can already get very close based on my WiFi network info, which it also has. I wish Sonos would respect their customers' privacy by allowing an option to share location and personal information or not.
Pros: Easy to use, Superior Sound, Wireless Surround Sound
Cons: Privacy
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Great Sound Bar
on December 4, 2022
Posted by: Don CV
from Castro Valley CA
We use it for the TV and streaming from our iPhones. The other night there was a scene with dialog and soft background music and the separation between the two was amazing. The dialog was clear and the music was very much in the background as it was supposed to be. We added a One SL to an adjacent room. That makes it nice when we are steaming music or listening to a podcast and moving around the house.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com