Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
I love this bar
on December 7, 2022
Posted by: listener
from B.C Canada
I love it for movies, or just listening to TV or music, really great sound
Pros: Easy to Set Up
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Good for the price
on December 7, 2022
Posted by: Rd
from Peachtree city ga
A good general sound bar. For the price it's fine.
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3 out of 5
3
Not sure
on December 7, 2022
Posted by: GS
from Waretown, NJ
It is connected to my Samsung TV and to my iPhone. It was easy to set up. The big problem is that, when watching TV, the sound does not sync with the lip's movement. The iPhone has a Sonos app but I still cannot synchronize sound and lip movement.
Pros: Easy To Setup, Easy to use, Superior Sound
Cons: The sound does not sync with the lips on TV, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would buy this product again!
on December 7, 2022
Posted by: Chris
from Hilliard, Ohio
This is our second sound bar and completely changes watching TV on the upstairs TV. We paired with two 1's and just love the overall sound. Install was so simple and intuitive and everything married right into our existing SONOS system.
Pros: Dolby Digital 5.1, Easy To Setup, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great sound and easy setup
on December 7, 2022
Posted by: GZ
from Washoe Valley, NV
This sound bar and wireless bass gives me the rich and warm sounds I love in my open game room.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1 out of 5
1
Not great
on December 7, 2022
Posted by: Den TV
from Midwest
I thought it would sound fuller and fill the room. Instead i am cranking up the volume to these high numbers just to get anything out of it. Don 't buy.
Pros: Wireless Surround Sound
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Only modest improvement
on December 6, 2022
Posted by: Jimmy Ray
from Chicago
Overall I would say the Beam (Gen 2) does improve the overall sound quality, however the change in TV audio is very modest.
Pros: Speech enhancement
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I am truly enjoying the Sonos Beam Gen 2
on December 6, 2022
Posted by: Tom C.
from Raleigh, NC
The only issue I'm having is that I constantly have to adjust the volume. My TV is an LG OLED55C1 model and all my TV viewing is done through streaming. My ISP is Google Fiber and my primary subscription provider is YouTube TV. I also stream Netflix, Amazon Prime, Apple+, Disney + and Hulu. Any suggestions??
Pros: Easy To Setup, Easy to use, It allows me the option to add Sonos One speaker, It allows me the option to add on a subwoofer., Speech enhancement, Superior Sound
Cons: I have to adjust volume when switching channels.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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