Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
3
Underwhelmed
on December 10, 2022
Posted by: Lee
from Mulga, Alabama
I expected somewhat of a full room sound even without back speakers. Even though I used the "tune" app about 5 times, there was no improvement. I'm not sure the Beam sounds any better than my tv speakers. I do like the ability to play music from sources and my phone.
Pros: Easy To Setup, Easy to use
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
It's exactly what I wanted..
on December 10, 2022
Posted by: KO
from Ontario, Canada
I wanted something that had great sound, and I like the fact that it had Dolby Atmos. The sound is great, especially for movies with a lot of varied noises ( action, war movies, etc) I only have two complaints... When utilizing my Apple Music the volume could stand to be a little louder. Also, Google assistant does not support Apple Music, so I can not request my music using the assistant.
Pros: Easy to Set Up, Superior Sound, Wireless
Cons: Google assistant doesn't support Apple Music.
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
My Fault but it Turned Out Great
on December 10, 2022
Posted by: John S.
from Myrtle Beach, SC
I did not check to see if my TV was comparable with the Beam but I was still able to connect with the optic connection. After figuring it iut, all I can say is it is well worth the price. We have great sound, clarity for speech, and is wonderful for TV or casting music. Overall, fantastic purchase!
Pros: Dolby Digital 5.1, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Pretty good upgrade
on December 9, 2022
Posted by: Jack
from Indianapolis, In
I bought this at recommendation of a friend from work. It's great. It sounds much better than just my tv speakers. While i don't have a sub with it yet I can still feel the bass. Only problem is that it seems to have a small delay from what's on the screen. Not crazy bad but noticeable enough that it does bother me sometimes.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
Cons: Small delay from visual
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
The best Dolby Atmos Speaker
on December 9, 2022
Posted by: Akbar
from Toronto, Canada
Beam 2 is such an amazing speaker for the living room. The room correction feature with Trueplay is stunning, and you will feel the difference once configured. The sound effect for movies, especially the Dolby Atmos ones are nowhere comparable to other speakers. The sound quality it produces for its size is simply amazing and brilliant. The size really fits under my TV and creates richer sound.
Pros: Different Music, Different Rooms, Dolby Atmos, Easy to Set Up, Expandable, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Not as full sounding hooked uo to my Samsung TV as the demo.
on December 9, 2022
Posted by: John
from Traverse City, MI
Works good with the TV remote but sound is not that much different from TV sound. A little disappointing.
Pros: Easy to use, Wireless Surround Sound
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
I love my Sonos Beam
on December 9, 2022
Posted by: TR
from Winnipeg
Just bought our second Beam and our second subwoofer for our basement tv room. The combination sounds fantastic and very simple to use.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Beam 2 is a winner
on December 9, 2022
Posted by: Kama
from New York
It is great for watching movies and just news and music sound great. Very clear and crisp. The subwoofers are powerful and delivery great sound effects. Rock metal sound very good - don't have this boom box sound that bose speakers deliver (have couple and their sound wave radio). Sonos won me over. I originally purchased ray (I don't hav elarge space and price was appealing) which was great too but wanted atmos for 4k movies (if you have tv with arc and players capable). Beam is a keeper. Sonos support is great . They answer quickly and are not annoying .
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com