Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
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Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5 out of 5
5
Divine is the word.....
on December 11, 2022
Posted by: Chetak K.
from Santa Clara, CA
I do not miss my old discreet 5.1 home theater system. Amazing crispness and fullness. Still have to experience the full ATMOS. Overall an amazing product worth the money.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sounds great
on December 10, 2022
Posted by: Timmay
from Austin, tx
I got a really nice TV but I live in an apartment and this is sounds great it's exactly what I wanted!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
2nd Times the Charm
on December 10, 2022
Posted by: Dave S
from Dayton Ohio
The first one I bought had a defect. It would freeze after 5 minutes and make a "machine gun" sound. Took it back to Cosco and bought another. The 2nd one doesn't seem to have any issues. Setup was fast and painless and AirPlay works well.
Pros: Easy To Setup, Easy to use, Superior Sound
Cons: Defective
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Why did I wait so long
on December 10, 2022
Posted by: Wally
from Ogunquit Maine
Perfect sound and an amazing benefit that my husband and I don't argue about the volume anymore He has hearing loss and wears hearing aids but with this speaker we both hear the tv clearly No more up and down
Pros: Dolby Digital 5.1, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I love it
on December 10, 2022
Posted by: Mac
from Austin Tx
Very clear
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing product
on December 10, 2022
Posted by: Papasc
from South Florida
I bought the Beam Gen2 and 2 One SL set them up in a surround system in living room. The sound was amazing, even without the sub mini that I have not bought yet the system performs incredibly well. I had my heart set on the Arc but it was too big for my set up so I was pleasantly surprised by theBeam Gen2. Set up was a pain however as Sonos does not play well with Xfinity 5G. I had to split. Y modem back into 2.4 and 5 G to have it work. The after sales service was helpful but it still took sometime to have system work properly. Once that was out of the way sound is amazing both for music amd movies. Can't wait to add the sub mini.
Pros: Dolby Digital 5.1, Easy to use, Superior Sound, Wireless Surround Sound
Cons: Difficult To Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Sounds great, easy to use
on December 10, 2022
Posted by: First time sonos user
from San Francisco, CA
Connected to the TV direct and got rid of my receiver. Sounds great without bulky subwoofer. Can also use easily with Apple Music.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Easy to install sounds great
on December 10, 2022
Posted by: Rich
from Pa
Sounds great
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
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